What are the responsibilities and job description for the Pet Spa Specialist / Receptionist position at Mosa Pet Spa & Resort?
Job Title:
Pet Bather / Receptionist – Boutique Salon Experience
Location:
Mosa Pet Spa Resort & Boutique – Downtown Cary, NC
About Us:
At Mosa Pet Spa Resort & Boutique, we’re more than a salon, we’re a multi-award winning, family owned pet wellness destination. We provide a holistic, one on one grooming experience in a boutique setting where pets are treated like family. Our team is passionate about quality care, continued education, and creating a stress-free environment for every pet we serve.
Position Overview:
We are growing our team and looking for a Pet Bather / Receptionist who thrives in a fast-paced, client-focused environment. This role blends front desk hospitality with hands on pet care, making it perfect for someone who loves both people and pets.
You’ll be the welcoming face of our salon while also providing bathing services for scheduled appointments during your day.
What You’ll Do:
Reception & Client Experience
- Greet and check in/out clients with a warm, professional approach
- Answer phones, schedule appointments, and manage daily bookings
- Communicate services, pricing, and policies clearly and confidently
- Maintain a clean, organized, and welcoming front-of-house environment
Pet Bathing Services
- Perform bathing, drying, and basic prep services for dogs
- Ensure each pet’s comfort, safety, and low stress experience
- Observe and communicate any skin/coat concerns to the grooming team
- Maintain cleanliness and sanitation of bathing areas
What We’re Looking For:
- Passion for pets and client care
- Strong communication and multitasking skills
- Ability to stay organized in a fast-paced environment
- Positive, team oriented mindset
- Attention to detail and willingness to learn
- Previous pet care or customer service experience is required
Compensation & Perks:
Hourly pay commission on bathing services
Keep 100% of your bathing tips
Growth opportunities within our award winning team
Access to continued education and career development
Work in a supportive, boutique, team focused environment
Why Join Mosa?
We’re committed to elevating the pet care industry through education, safety, and a truly personalized experience. If you’re looking to grow your career in a place that values both people and pets, we’d love to meet you.
Job Type: Part-time
Pay: From $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- On-the-job training
- Opportunities for advancement
- Paid training
- Professional development assistance
Work Location: In person
Salary : $12