IT Manager

Career Opportunity: IT Manager (Working Manager/Deputy Lead)

Location: Colorado Springs, CO (On-site)

Position Type: Full-Time, Exempt

Compensation: $85,000 – $105,000 Annually

The Opportunity

Are you a technical leader who thrives on being in the trenches as much as in the boardroom? We are a premier financial services firm and multi-entity organization—including an agile tech start-up—seeking a hands-on IT Manager to lead our infrastructure into its next chapter.

This isn't a "desk-only" role. We are looking for a Working Manager who can mentor a team, drive complex migrations, and act as the "Second-in-Command" to our executive technology leadership. If you are a proactive problem solver who prides yourself on an "always-on" mentality and 100% system reliability, we want to talk to you.

Your Impact

• Player-Coach Leadership: Directly supervise and mentor help desk and technical staff. You aren’t afraid to roll up your sleeves to solve high-level tickets or troubleshoot a server alongside your team.
• Infrastructure Ownership: Act as the primary lead for network and hardware reliability across multiple distinct business entities.
• Strategic Deputy: Serve as the 2nd in command for the department. You will have the authority and expertise to provide oversight and maintain security protocols in the absence of the CIO/CISO.
• High-Stakes Project Management: Lead system migrations, security audits, and hardware refreshes from conception to completion. You are the person who ensures nothing falls through the cracks.
• 24/7 Reliability: In a world of digital finance, downtime is not an option. You will manage the responsiveness of our systems to ensure we remain "always on."

What You Bring

• 7 Years of IT Experience: At least 3 years in a supervisory or technical lead role.
• Technical Mastery: Deep hands-on experience in server administration, network architecture, and hardware maintenance.
• Start-Up Agility: The ability to pivot between the structured environment of a financial institution and the fast-paced, shifting priorities of a start-up.
• Project Rigor: A track record of delivering complex technical projects with high attention to detail.
• Dedication: This is a mission-critical role that requires flexibility beyond the standard 8-5 to ensure system stability and project success.

Qualifications

• Bachelor’s degree in Computer Science or Information Technology, preferred.
• Relevant certifications (ITIL, CompTIA certificates, Microsoft (AD/Cloud) certifications, etc.) are highly valued.
• Strong hands-on experience with server administration, network infrastructure, and hardware support
• Physical ability to manage hardware (lifting up to 50 lbs, racking servers, and equipment installation).

Technical Skills (preferred)

• Backup & Email Security: Veeam, Mimecast
• Directory & Cloud Services: Windows Active Directory (GPO, OU management), Entra/M365 (Conditional Access, Intune, Hybrid AD, SSO, Purview, Defender)
• Systems Management: ManageEngine (Service Desk Plus, OpManager, ADManager, ADAudit, Endpoint Central)
• Security & Monitoring: CrowdStrike, Cisco Umbrella, Rapid7 (InsightVM, InsightIDR), Delinea Secret Server
• Infrastructure: Microsoft SQL Server, Windows Server, Windows 11, Ubuntu Linux, macOS, Hyper-V
• Scripting & Automation: PowerShell
• Other Tools: Fortra GoAnywhere, Zoom, certificate management

Why Join Us?

We offer a culture that respects integrity, dignity, and professional growth. Our comprehensive benefits package includes:

• Health & Wellness: Medical, Dental, and Vision insurance.
• Financial Security: 401(k) retirement plan with company participation.
• Tax-Advantaged Accounts: HSA and FSA options.
• Protection: Life and AD&D coverage, plus voluntary Short-Term and Long-Term Disability.
• Balance: Competitive Paid Time Off (PTO) to help you recharge.

MSF is an equal opportunity employer. All candidates for employment are considered equally, and no distinction is made based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, or veteran status.  MSF is also committed to providing qualified applicants and employees reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or employee requiring reasonable accommodation to perform any essential job function should contact Human Resources.

Salary : $85,000 - $105,000