Broadband Technician

Broadband Technician

Install and support internet, phone, and low voltage systems for homes and businesses across Central Florida. Hands on, field based, and no two days the same.

About MORnet Communications

MORnet Communications is a locally based technology and communications company serving residential and business customers throughout Central Florida. We build and run our own network, install and support our own equipment, and answer our own phones. When something breaks, it is our people who fix it, not a contractor three states away.

The Role

We are looking for a Broadband Technician who is technical, quick on their feet, and comfortable working with their hands. You will be the person who actually brings a customer online, and the person they see when something needs attention.

One day you are installing internet at a house on a lake road. The next you are running cable and setting up phones at a business, or tracking down why a connection drops every afternoon at three. You will work on your own most days, so you need to be someone who figures things out rather than waiting to be told.

A good part of this work happens off the ground. Antennas and network equipment do not get mounted at eye level, so ladders, roofs, and elevated equipment locations are a routine part of the day. We provide the safety gear and the training. You need to bring a head for heights.

What You Will Do

· Install internet service at homes and businesses. Mount and aim the equipment, run and terminate the cable, configure the router, verify the speeds, and show the customer how it works before you leave.

· Align wireless equipment for a clean, stable connection. Check signal levels and link quality and correct them on the spot rather than leaving a marginal install behind.

· Run and terminate low voltage cabling: Cat5e and Cat6, jacks, patch panels, and keystones, routed cleanly through attics, crawlspaces, walls, and conduit.

· Set up and configure customer network and phone equipment: routers, switches, Wi-Fi access points, and VoIP desk phones.

· Install low voltage systems for business customers, including cameras, access control, and structured cabling.

· Run service calls end to end. Determine whether the problem is the radio, the cable, the router, the customer's own gear, or the network, and fix what is yours to fix.

· Work at elevated locations using ladders, rooftops, and lifts, following our safety procedures every time.

· Handle equipment upgrades, swaps, relocations, disconnects, and equipment recovery.

· Document your work: what you installed, serial numbers, addressing, photos, and clear ticket notes. The next technician on that account depends on what you wrote down.

· Represent MORnet at the customer's door. You are often the only person from the company they ever meet in person.

What You Bring

Required

· Basic networking knowledge. You should know what an IP address is, the difference between a router and a switch, how to get into a device's configuration page, how to run a speed test, and how to read a signal level. We will teach you our network. We are not starting from zero.

· Basic low voltage skills. Pulling and terminating cable, punching down a jack, crimping an RJ45, reading a simple diagram, and using hand and power tools safely.

· Comfortable working at height. Much of this work happens on ladders, roofs, and elevated equipment locations. If heights bother you, this is not the right job, and that is worth knowing before you apply.

· Physically up for the work. Lift and carry equipment up to 50 pounds, work outdoors in Florida heat and weather, and get into attics and crawlspaces.

· Able to solve problems on your own. You will be at a customer site by yourself with a problem nobody has described to you correctly.

· Professional and courteous with customers. You are in their home or their business.

· Valid driver license and a clean driving record.

· Comfortable using a phone or tablet for tickets, photos, and documentation.

· High school diploma or equivalent.

Preferred

· Previous install experience: internet, cable, satellite, security and alarm, or structured cabling.

· Hands on with Ubiquiti, Cambium, MikroTik, or similar network and wireless equipment.

· Fiber termination, splicing, or testing experience.

· OSHA 10 or OSHA 30, fall protection training, or a lift certification. MSHA certification would be of value.

· Low voltage or alarm license, or FOA / CFOT fiber certification.

· VoIP or business phone system experience.

· Bilingual English and Spanish.

What We Provide

· Company vehicle and fuel for work use.

· Tools, test equipment, ladders, and safety gear.

· Fall protection and safety training, provided and paid for.

· Paid training and certifications. We would rather grow a good technician than keep hiring for one.

· A real path forward. Technicians who want to move toward network operations, fiber, or field leadership have somewhere to go here.

Compensation

· Compensation based on experience and skill.

· Overtime available, and required during storm seasons.

· Pay reviews as you pick up certifications and take on more complex work.

Apply

Email your resume, or just a note about what you have installed and what you like working on, to careers@mornet.zone. You can also apply through the form at mornet.zone/careers.

MORnet Communications is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

Pay: $18.00 - $28.00 per hour

Work Location: In person

Salary : $18 - $28