What are the responsibilities and job description for the Provider Relations and Medicaid Referral Outreach Manager - Home Care position at Morgan Stephens?
Provider Relations and Medicaid Referral Outreach Manager - Home Care
Location: Hartford area
Employment Type: Full-Time
Salary Range: $65,000-$72,000 Bonus
About the Role
A growing national home care organization has recently launched operations in Connecticut and is seeking an experienced Medicaid Referrals / Outreach Manager to support expansion in the Stamford and surrounding markets. This role is responsible for building referral pipelines, managing waiver-related relationships, and driving client growth through Connecticut Medicaid programs.
The ideal candidate has hands-on experience with Connecticut HCBS waivers, understands the local case management ecosystem, and can work independently while maintaining strong local relationships.
Key Responsibilities
- Develop and grow referral relationships tied to Connecticut Medicaid waiver programs
- Work closely with case management organizations and community partners, including Area Agencies on Aging
- Educate referral sources, clients, and families on home care services available under Medicaid waivers
- Coordinate closely with internal intake, scheduling, and clinical teams to ensure smooth start-of-care
- Track outreach efforts, referral activity, and conversion metrics
- Attend in-person meetings with referral partners in the local market
Required Waiver & Market Experience
- CT HCBS for Elders Waiver
- CT Personal Care Assistance (PCA) Waiver
- Experience working with Connecticut case management organizations, including agencies such as Southwestern Connecticut Agency on Aging
Qualifications
- 3 years of experience working with Medicaid waiver programs in Connecticut
- Strong understanding of CT DSS, HCBS workflows, and referral processes
- Proven relationship-building and outreach experience
- Bachelor’s degree preferred or equivalent experience
Salary : $65,000 - $72,000