What are the responsibilities and job description for the Medicaid Referrals / Outreach Manager - Home Care (Work from home flexibility) position at Morgan Stephens?
Medicaid Referrals / Outreach Manager - Home Care
Location: Hartford area
Employment Type: Full-Time
Salary Range: $65,000-$80,000 20% Bonus
Work Model: Work from home flexibility (must reside in Connecticut; occasional local field meetings required)
About the Role
A growing national home care organization has recently launched operations in Connecticut and is seeking an experienced Medicaid Referrals / Outreach Manager to support expansion in the Stamford and surrounding markets. This role is responsible for building referral pipelines, managing waiver-related relationships, and driving client growth through Connecticut Medicaid programs.
The ideal candidate has hands-on experience with Connecticut HCBS waivers, understands the local case management ecosystem, and can work independently in a remote-first environment while maintaining strong local relationships.
Key Responsibilities
-
Develop and grow referral relationships tied to Connecticut Medicaid waiver programs
-
Work closely with case management organizations and community partners, including Area Agencies on Aging
-
Educate referral sources, clients, and families on home care services available under Medicaid waivers
-
Coordinate closely with internal intake, scheduling, and clinical teams to ensure smooth start-of-care
-
Track outreach efforts, referral activity, and conversion metrics
-
Attend occasional in-person meetings with referral partners in the local market
Required Waiver & Market Experience
-
CT HCBS for Elders Waiver
-
CT Personal Care Assistance (PCA) Waiver
-
Experience working with Connecticut case management organizations, including agencies such as Southwestern Connecticut Agency on Aging
Qualifications
-
3 years of experience working with Medicaid waiver programs in Connecticut
-
Strong understanding of CT DSS, HCBS workflows, and referral processes
-
Proven relationship-building and outreach experience
-
Ability to work remotely while managing a local market
-
Bachelor’s degree preferred or equivalent experience
Salary : $65,000 - $80,000