Billing Coordinator - Medical Home Care

Billing Coordinator
Location: Londonderry, New Hampshire
Position Type: Full-Time
Schedule: Monday–Friday (office-based)
$24 - $28 hour based on experience Exceptional Benefits

Company Overview

A leading home care agency in New Hampshire is seeking a detail-oriented and organized Billing Coordinator to support its growing operations. This organization is known for delivering high-quality, compassionate in-home care services while maintaining strong operational and compliance standards across multiple programs and payers.

Job Summary

The Billing Coordinator plays a critical role in ensuring accurate, timely billing and reimbursement across multiple states. This position is responsible for managing prebilling processes, maintaining authorization accuracy, researching denied claims, and supporting payroll-related billing workflows.

You will work closely with intake, clinical, and scheduling teams to ensure all services are properly authorized, documented, and billed. This role requires strong attention to detail, the ability to manage multiple systems, and a proactive approach to resolving billing issues and preventing delays.

Key Responsibilities

Prebilling Review
• Clear all issues related to authorizations, plans of care, and billing holds prior to claims submission
• Ensure visits are properly linked to authorizations and plans of care
• Monitor caregiver visit compliance and report discrepancies
• Assist with visit time adjustments and provide backup support to office staff

Authorization Management
• Track and enter incoming authorizations into the EMR system
• Maintain accurate and up-to-date authorization records
• Monitor authorization expiration dates and ensure continuity of services
• Rotate program/state assignments as needed to support operational coverage

Billing and Payroll Coordination
• Review services for billing readiness and accuracy
• Ensure alignment between authorized services, scheduled visits, and billed hours
• Support payroll-related billing processes

Aging and Accounts Receivable
• Research denied claims, correct issues, and resubmit in a timely manner
• Monitor aging reports and follow up on outstanding balances

Additional Responsibilities
• Maintain accurate employee and compliance records in state systems
• Collaborate with operations leadership and office team members
• Assist with incoming calls and administrative support as needed
• Send documentation and communications to provider offices
• Support additional operational tasks as assigned

Qualifications

Education and Experience
• High school diploma or equivalent required
• Associate or bachelor’s degree in Healthcare Administration, Business, Accounting, or related field preferred
• Minimum of 2 years of experience in medical billing, revenue cycle, or healthcare administration

Knowledge and Skills
• Experience with EMR/EHR systems
• Familiarity with Medicaid, VA, insurance, or managed care billing strongly preferred
• Understanding of CPT codes, billing codes, and payer requirements
• Strong organizational and multitasking abilities
• Excellent communication and cross-functional collaboration skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Experience in home care, home health, waiver programs, or long-term care is a plus
• Ability to thrive in a fast-paced, growing environment

Work Environment

• Office-based role in Londonderry, NH
• Collaborative, team-oriented setting
• High-growth environment with evolving processes and responsibilities

Commitment to Quality Care

This organization is committed to delivering exceptional service and fostering a culture of respect, accountability, and compassion. Team members are expected to:
• Build strong, respectful relationships with colleagues and clients
• Maintain the highest standards of professionalism and accuracy
• Support a client-centered approach to care and operations
• Communicate effectively and proactively across teams

Salary : $24 - $28