What are the responsibilities and job description for the Scheduling Coordinator position at Guardian Home Care USA?
Company Description
Guardian Home Care of Nh is a rapidly growing provider of personalized in-home care services, empowering individuals to maintain their independence and comfort within their own homes. Our compassionate caregivers offer support with personal care, daily activities, and companionship, ensuring client safety and dignity.
Role Description
We are seeking a full-time Scheduling Coordinator to join our scheduling & office team in Londonderry, NH. This on-site role involves managing and coordinating schedules, maintaining effective communication with caregivers and clients, and ensuring smooth operations through efficient scheduling. The Scheduling Coordinator will also provide on call support, address client & caregiver inquiries, and uphold the high standards of service that Guardian Home Care of NH is known for.
Qualifications
- Strong interpersonal skills and phone etiquette to communicate effectively with clients and caregivers
- Proficiency in appointment scheduling and calendar management to ensure efficient operations
- Excellent communication skills, both written and verbal, to handle correspondence and client interactions
- Experience in scheduling and home care is highly preferred.
- Strong organization skills and supporting office operations
- Detail-oriented, time management skills, and the ability to multitask in a fast-paced environment
- Proficiency in using EMR and general MS applications
- High school diploma or equivalent required; an associate's or bachelor's degree is a plus