What are the responsibilities and job description for the Receptionist/Office Manager position at Mood Fabrics?
Mood Fabrics seeks a FULL TIME Receptionist to field and direct all incoming calls, manage office supply inventory and distribution throughout the store, and provide general administrative assistance to office and floor staff as needed. The right candidate will enjoy being challenged to grow and thrive in fast-paced environments with evolving projects that can change on a day-to-day basis. Excellent communication skills, including problem-solving and conflict resolution in a customer service setting, are essential to this role. Previous experience with fashion or fabric is a plus.
Responsibilities
Answer and direct all incoming public inquiries via phone
Manage the store’s email account for general inquiries and administrative correspondence
Provide correct information regarding our products, inventory and procedures as appropriate to inquiring customers
Monitor the flow of office supplies in and out of the administrative office
Liaise with outside vendors to ensure timely delivery of custom supplies
Provide administrative support to the executive office as well as sales associates
Administrative duties as assigned
Qualifications
Desire to be a warm, welcoming first point of contact for customers
Demonstrated success in a high-call volume environment
Exceptional customer service skills
Fluent in Microsoft Office suite
Capable of handling sensitive information discreetly
Spanish fluency desired
Other languages a plus but not required
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Work Location: In person
Salary : $18 - $20