What are the responsibilities and job description for the Dental Office Receptionist position at Dental Office?
High end Periodontal Practice seeking a polished, professional, and detail-oriented Front Desk Coordinator to join our team. This position plays a vital role in creating an exceptional patient experience while supporting smooth and efficient daily operations.
Key Responsibilities:
- Greet patients warmly and manage check-in and check-out procedures
- Schedule, confirm, and adjust appointments as necessary
- Manage schedule changes, cancellations, and same day appointments efficiently
- Scan, upload, and organized documents, referrals, X-Rays, and clinical records into our practice management system
- Collect and process payments
- Follow up with patients regarding recall appointments to maintain continuity of care
- Prepare and review treatment plans with patients
- Facilitate clear communication between patients and clinical staff
- Ensure HIPAA compliance and maintain patient confidentiality
- Maintain a clean, organized, and professional front desk and waiting room area
Requirements:
- Minimum of 2 years of experience in a dental or medical office reception role
- Strong verbal and written communication skills
- Proven ability to multitask, prioritize responsibilities, and remain composed in a fast-paced environment
Preferred experience but not mandatory:
- Proficiency with dental office software such as Open Dental
- Familiar with WEAVE or other communication platforms
- Some dental insurance knowledge
Schedule:
- Monday to Friday - 8:45AM to 5:30PM (flexibility)
Job Type: Full-time
Pay: $24.00 - $30.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
Salary : $24 - $30