What are the responsibilities and job description for the Dental Account Receivable Specialist position at Monticciolo Family and Sedation Dentistry, PLLC?
Overview
As a Dental AR Specialist, you will provide superior service to both internal and external customers while working in our Support Center. The AR Specialist supports our teams by handling billing and collections associated tasks. The Dental AR Specialist communicates with patients to resolve overdue balances. The Dental AR Specialist ensures the success of the practice by following proper company guidelines.
Responsibilities
- Partners with RCM team and offices to adequately process collections and balances
- Process accounts receivable, including posting payments and adjustments
- Ensure that all outstanding balances are collected from patients
- Investigate and resolve billing discrepancies
- Enter data using dental practice software (Dentrix)
- Collaborate with the front office and clinical team to improve billing accuracy and efficiency
- Maintains safe, clean, and professional work area.
- Other duties as directed by supervisor
Qualifications
- 2 years of dental billing and collections or related role
- High school or diploma or GED
- Dentrix experience and skill required
- Ability to use Microsoft Office Word, Excel applications and company operational systems
- Attention to detail, strong communication and organization skills required
- Clear speaking voice including phone conversations
- Ability to handle sensitive information with confidentiality
- Strong problem-solving skills and the ability to resolve billing disputes professionally
- Physical requirements: mostly walking, talking, standing, and updating information in computer systems