Accounts Receivable Specialist - Housing & Rent

Position Summary

The Accounts Receivable (AR) Specialist is responsible for managing all incoming rent payments and maintaining accurate financial records related to tenant accounts. This position ensures timely payment processing, accurate lease data tracking, reconciliation of security deposits, and consistent monitoring of rent receivables. The AR Specialist works closely with the Housing and Finance teams to ensure compliance, accuracy, and strong internal controls.

Key Responsibilities

Rent Payment Processing

• Receive, log, and process all incoming rent payments (check, money order, electronic payments, etc.).
• Post payments accurately to tenant accounts in the accounting system.
• Ensure timely deposit of funds in accordance with agency policies.
• Track and follow up on returned or rejected payments.

Accounts Receivable Management

• Maintain accurate tenant ledgers and rent rolls.
• Monitor outstanding balances and aging reports.
• Assist with delinquency tracking and reporting.
• Coordinate with the Housing staff regarding payment plans and past-due accounts.
• Perform monthly reconciliation of rent receivable accounts.

Lease & Spreadsheet Management

• Update and maintain internal tracking spreadsheets with pertinent lease information.
• Ensure lease data aligns with accounting records and property management documentation.
• Generate periodic AR and rent collection reports as requested.

Security Deposit Reconciliation

• Track all security deposits received and disbursed.
• Reconcile security deposit accounts monthly.
• Process security deposit refunds in coordination with Boley Policy’s and Procedures.
• Ensure compliance with applicable housing regulations and agency policy regarding deposit handling.

Compliance & Documentation

• Maintain organized and accurate financial records.
• Ensure adherence to internal controls and accounting procedures.
• Support compliance with grant, funding, and housing program requirements.
• Assist in implementing process improvements to strengthen rent collection systems.
• Support year-end closing and audit preparation related to rent and AR accounts.

Qualifications

Education & Experience

• Associate’s degree in Accounting, Finance, Business Administration, or related field preferred.
• Minimum of 2–3 years of accounts receivable experience.
• Experience in property management, housing, or rent-based accounting strongly preferred.

Knowledge & Skills

• Strong understanding of accounts receivable principles.
• Experience processing rent payments and reconciling tenant accounts.
• Proficiency in Microsoft Excel (including data tracking and reconciliation).
• Experience with accounting software systems.
• Strong attention to detail and organizational skills.
• Ability to manage confidential financial information.
• Strong communication and follow-up skills.

Competencies

• Accuracy and attention to detail.
• Accountability and integrity.
• Time management and ability to meet deadlines.
• Problem-solving and analytical thinking.
• Ability to work collaboratively across departments.

Work Environment

• Primarily office-based role.
• May require occasional interaction with tenants regarding payment inquiries.
• Standard business hours with flexibility during month-end or audit periods.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or protected veteran status.

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