What are the responsibilities and job description for the EVENT USHER-WEEKEND/PART-TIME ONLY position at Monterrey Security?
Part time/Event based/Weekend- ONLY
The Event Usher is responsible for providing a high level of customer service to the attending guests at our Chicago land venues.
Locations- Multiple venue locations within city & suburb limits;
ARIE CROWN THEATER
ALLSTATE ARENA (ROSEMONT, IL)
LINCOLN PARK ZOO
ROSEMONT THEATRE (ROSEMONT, IL)
SEAT GEEK STADIUM (BRIDGEVIEW, IL)
SOLDIER FIELD
NORTHERLY ISLAND
NOTRE DAME STADIUM (SOUTHBEND, IN- transportation provided)
WINTRUST ARENA
Qualifications
The Event Usher is responsible for providing a high level of customer service to the attending guests at our Chicago land venues.
Locations- Multiple venue locations within city & suburb limits;
ARIE CROWN THEATER
ALLSTATE ARENA (ROSEMONT, IL)
LINCOLN PARK ZOO
ROSEMONT THEATRE (ROSEMONT, IL)
SEAT GEEK STADIUM (BRIDGEVIEW, IL)
SOLDIER FIELD
NORTHERLY ISLAND
NOTRE DAME STADIUM (SOUTHBEND, IN- transportation provided)
WINTRUST ARENA
Qualifications
- Must be at least 16 years or older
- Must be available to work evenings and weekends
- Ability to work outdoors in varying weather conditions
- Must be able to stand for a minimum of (5) hours
- Preferred candidates will have experience in guest service, hospitality industries that worked with the general public
**Please note this is an unlicensed position that does not require a PERC card. This is not a security position. All security positions require a PERC card. If you are selected to participate in the company sponsored Security Training Program your supervisor will contact you and inform you of next steps. Please be aware that until you successfully complete the Security Program, you are ineligible to work in any security capacity. If you have further questions, please contact your HR Representative.
Demonstrated Skills
Demonstrated Skills
- Ability to follow direction
- Efficient and consistent performance within a fast paced environment
- Ability to adhere to scheduling methods and procedures
- Must be a team player
- Approachable, outgoing, articulate
- Self-motivator with a “can do” attitude
- Punctuality, pro-activity, and accountability
Role and Responsibilities
- Delivering outstanding customer service under a variety of circumstances
- Greeting guests
- Ability to give directional information in high volume environment
- Directing guests to entry points in a fast paced environment
- Ensuring a fun environment for all guests and notify security and supervisory staff of any safety issues
- Guest service representatives may work one of the following but not limited to; ticket taker, usher, directional staff, elevator/escalator greeter, premium seat representative.
Dress code
- Conservative hairstyle, well-groomed facial hair (males), no facial piercings, no visible tattoos.
Working conditions
- All sites consist of outdoor post that involve inclement weather conditions
Physical requirement
- With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling. Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.