APPLICATION ANALYST EPIC (224776)

Introduction

To heal, to teach, to discover and to advance the health of the communities we serve.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.

Overview

Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than 100 years we have been innovating new treatments, procedures, and approaches to patient care, producing stellar outcomes and raising the bar for academic medical centers in the region and around the world. Our work to improve health outcomes in underserved communities is unparalleled in the United States. Our workforce is among the most diverse in the US: Montefiore associates speak 60 languages.

As Montefiore has built paths to deliver lifesaving health outcomes to underserved communities, we are looking to the future of tech-enabled care delivery to create better experiences for patients, providers, and operations teams. Montefiore is actively investing in its technology teams as a system-level priority, and we are seeking an Application Analyst to join our Epic team.

Responsibilities

• Maintain clinical documentation workflows and content for inpatient services (Nursing, respiratory, behavioral health, nutrition, social work, and ancillary clinicians).
• Maintain hospital outpatient department workflow content for Dialysis & Nutrition.
• Perform analysis of necessary application modifications.
• Work with governance committees to develop Epic solutions. Install new applications, new components, and upgrade existing applications. Configure application settings.
• Work with application teams to implement changes in Epic effectively.
• Provide go-live and rollout support.
• Determine how a new system, upgrade, or new component can best meet the needs of the users:
• Analyze business/clinical needs and requirements.
• Interpret end-user requirements by fully discussing potential options and helping clients reach an optimal solution.
• Evaluate the operational workflow that is applied to the system.
• Create system specifications from user requirements.
• Create test plans and test new systems, version upgrades, and system modifications.
• Write and maintain accurate and current documentation. Maintain training materials and disseminate them to users.
• Provide support for day-to-day operations, application troubleshooting, go-lives, and rollout.
• Coordinate modifications and updates, recommend improvements, and provide proactive monitoring.
• Provide 24 x 7 on-call coverage for user support on a rotating basis.
• Provide on-site support within the Montefiore Health System when needed.

Requirements

• Knowledge of inpatient workflows.
• Epic certification in Inpatient Clinical Documentation (Clin Doc).
• 2 years of related clinical or business experience.
• Application/System implementation, troubleshooting, testing, and support experience.
• Strong desktop skills including Word, Excel, PowerPoint, Visio
• Knowledge of SDLC.
• Critical thinking, analytic, and problem-solving skills.
• Strong interpersonal and communication skills.
• Bachelor's degree or equivalent experience.
  
  

Desired

• Expertise in Epic Clinical documentation tools and Text utilities.
• Epic certification in ClinDoc, Orders or Ambulatory.
• Bachelor's degree or equivalent experience.
• Programming skills.
• MEETING/MAINTAINING ALL REQUIREMENTS FOR EPIC CERTIFICATION IS A CONDITION OF EMPLOYMENT.