What are the responsibilities and job description for the Temp Boutique Assistant - Santa Clara position at Montblanc?
Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.
At Montblanc North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
Reporting to the Sales Manager, the objective of this role if to achieve individual sales objectives; developing and servicing the customer.
- Achieve preset sales objectives.
- Develop network and clientele.
- Capture client information; consistently adding information to further promote boutique relationships and sales
- Possess strong product knowledge of the various collections
- Provide outstanding customer service.
- Develop a working knowledge of simple pen repair and after sales service techniques.
- Maintain the aesthetic quality of the store.
- Previous experience in retail sales; jewelry or high-end luxury product sales is preferred.
- Strong understanding of Customer Service needs and customer priorities. Ability to establish and maintain effective relationships with customers and gain their trust and respect.
- Excellent interpersonal, communication and computer skills are needed.
- Strong attention to detail with the ability to handle multiple tasks simultaneously.
- Bilingual English/Mandarin preferred.
- Standing on the sales floor for 90% of the workday
- Reaching to access product stored within cabinets or on shelves
- Bending to access product stored within cabinets
- Occasional need to use a ladder to reach product
- Unpacking and/or lifting of large boxes that contain product
At Richemont, We Craft the Future!
Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto
Salary : $19 - $23