CCURE 9000 Systems Administrator

Job Title: C•CURE 9000 Systems Administrator
Location-Type: Onsite - Baltimore, MD (5 days/week)
Work Hours: 37.5 hours/week, 8:30 AM-5:00 PM
Start Date: November 16 or 23, 2026
Duration: Contract through June 2027, with potential extension or conversion
Compensation Range: $38/hr - $49/hr W2
Benefits: Eligible for Health, Dental, Vision, 401K

Our client is seeking a C•CURE 9000 Systems Administrator to support the day-to-day administration of its enterprise physical access control system across multiple healthcare and higher education facilities.

This is a primarily desk-based, application administration role (90% computer-based, 10% field/user interaction) focused on managing employee access permissions, personnel records, system reporting, and internal support requests. The ideal candidate has hands-on experience with Software House C•CURE 9000, strong troubleshooting skills, and the ability to communicate effectively with department heads, end users, and technical teams.

• Administer Software House C•CURE 9000, including employee records, badge credentials, building access permissions, and departmental access requests.
• Respond to internal requests such as granting employees building access, troubleshooting badge issues, and updating personnel information.
• Generate and review C•CURE reports, system journals, and access activity logs to support stakeholder inquiries and investigations.
• Manage incoming support tickets through ServiceNow, track requests, communicate updates, and ensure timely resolution.
• Serve as the primary point of contact between department managers, end users, and technical engineers to coordinate system changes and resolve issues.
• Maintain accurate access control records and databases across multiple facilities and departments.
• Support ongoing system consolidation and change management initiatives as the organization standardizes its security operations.
• Troubleshoot application-level issues and escalate more complex technical problems to the appropriate engineering teams.

• 4-5 years of experience in physical access control systems administration, application support, or a closely related role.
• Hands-on experience with Software House C•CURE 9000, including personnel management, credentialing, access permissions, and reporting.
• Software House C•CURE 9000 certification, preferably Basic or Advanced End User certification.
• Experience supporting internal users, managing service requests, and troubleshooting application issues.
• Experience working with access control databases, system records, and reporting tools.
• Strong written and verbal communication skills, with the ability to work directly with department heads, managers, and technical teams.
• Experience supporting systems within a large, complex organization such as healthcare, higher education, government, utilities, or enterprise environments.
• Ability to work onsite five days per week in Baltimore, with reliable transportation for occasional travel between facilities.

• Experience with ServiceNow, SQL, and Microsoft CRM.
• Bachelor's degree.
• Experience supporting security applications across multiple locations or decentralized organizations.
• Experience with enterprise security system consolidation or change management initiatives.