What are the responsibilities and job description for the Concierge position at Monarch Communities Management LLC?
Job Summary:
As a Concierge, you will be the first point of contact for residents, families, and guests. You will provide exceptional customer service, assist with inquiries, and support the overall hospitality experience within the community.
Schedule: Tuesday through Saturday 8:30am to 4:00pm
Key Responsibilities:
- Greet and assist residents, families, and visitors
- Answer phones and direct calls appropriately
- Provide information and support for resident services
- Maintain a welcoming and organized front desk area
- Assist with administrative tasks as needed
Required Qualifications:
- High school diploma or equivalent
- Prior customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to multitask and remain calm under pressure
Benefits Offered (Full Time):
- Health Insurance: Medical/Rx, Dental, and Vision
- Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
- Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
- Employee Assistance Program (EAP)
- FSA (Commuter/Parking)
- 401(k) Retirement with Company Match
- Paid Time Off (PTO) and Holidays
- Tuition Reimbursement
Other Compensation Programs:
- Employee Referral Bonus
- Resident Referral Bonus
Equal Opportunity Statement:
Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.
We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.