Concierge

Do you want to be part of a TEAM that changes lives? 

“My favorite part of my job is being the first point of contact and setting the pace when someone comes into the building. Customer service is an art. You can’t do the same thing for everyone and expect the same result.  You go at it every day, try every day, and possibly change a life every day.”-Brandywine Living Concierge

• Do you have a passion for customer service?

• Do you want to be part of a service team who changes lives?

• Does being a brand ambassador sound exciting to you? 

If you answered yes to all of these questions, then Brandywine Living is the place for you! At Brandywine, we create a fun, safe and caring environment where our residents enjoy their lives in beautiful surroundings with new friends. 

Want to join us…let’s talk.

Job Overview

Provides a positive first impression to all who enter the community.  Provides an overview of community information to those inquiries in support of sales and marketing efforts.  Responds to incoming calls and provides clerical support to all departments.

Responsibilities and Duties

·       Answers and screens all incoming calls in a courteous and professional manner

·       Receives and processes mail for the community

·       Maintains and updates log of emergency phone numbers and resident emergency face sheets

·       Monitors security alarms, resident emergency call system, and front door security

·       Orders and maintains appropriate office supplies

·       Assists the Business Operations Director in administrative tasks as assigned

·       Participates in and attends all in-service training as scheduled

·       Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures

·       Other duties as assigned

Qualifications

·       High school diploma preferred

·       Strong interpersonal skills and capable of relating to a variety of people and personalities

·       Experience working with the senior population

• Full-Time, Part-Time, and Per Diem available

• Days, evenings, and weekend shifts available

• Benefits Offered (for Part-Time Employees): 

  • Paid Time Off (PTO) and Holidays 

  • Flexible Schedule 

  • On the job training 

  • Employee Assistance Program (EAP) 

  • Free Parking 

   

  Other Compensation Programs: 

  • Employee Referral Bonus  

  • Resident Referral Bonus 

   

  Equal Opportunity Statement: 

  Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer. 

  We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.