What are the responsibilities and job description for the Registration/Scheduler Representative position at Mon Health?
At Grafton City Hospital, we are committed to providing exceptional healthcare services with compassion, integrity, stability, vision, and innovation. Since 1945, our hospital has been the cornerstone of the Grafton community, serving patients and families with personalized care and advanced medical treatment. As one of the largest employers in Taylor County with over 100 dedicated and caring employees, we are committed to employing our talents and abilities to solve any challenges our patients and communities face. Grafton City Hospital is centrally located less than 30 miles from Morgantown, Bridgeport, and Fairmont, WV.
POSITION SUMMARY
The Registration/Scheduler Representative provides a "Patients First" experience and supports a positive workplace by maintaining an upbeat and professional work environment while completing all assigned tasks in a timely and accurate manner.
RESPONSIBILITIES:
- Coordinate services for patient registration, including greeting patients, collecting demographic data and insurance information, collecting co-pays, and communicating with other departments.
- Act as a liaison between departments to foster open communication and teamwork, utilizing positive and effective communication with all team members.
- Maintain strict patient confidentiality in all situations.
- Position requires occasional on call, evening and/or weekend hours.
EDUCATIONAL REQUIREMENTS
- High school diploma or equivalent
EXPERIENCE
- Computer experience and a minimum typing speed of 25 wpm
- One (1) year of customer service and/or clerical experience
- Patient registration and/or health care experience preferred
Grafton City Hospital is an Equal-Opportunity employer.