What are the responsibilities and job description for the Entry-level Call Centre Assistant position at Momentum Marketing?
We are looking for a confident and customer-focused Entry-Level Call Centre Assistant to join our growing marketing team. This is an excellent opportunity for someone at the beginning of their career who enjoys communicating with people and wants to gain hands-on experience in customer service, lead generation, and campaign support.You will engage with customers, support marketing campaigns, and help create positive customer experiences through professional communication.Key ResponsibilitiesHandle inbound and outbound customer calls professionallySupport marketing campaigns through customer outreach and engagementProvide information about products, services, and promotionsAssist with lead generation and appointment setting activitiesMaintain accurate customer records and call notesResolve customer enquiries and escalate issues when necessaryWork collaboratively with the team to achieve campaign goalsWhat We’re Looking ForStrong verbal communication and listening skillsFriendly, confident, and professional telephone mannerPositive attitude and willingness to learnCustomer-focused mindsetAbility to work in a fast-paced, team-oriented environmentBasic computer and organisational skillsWhat We OfferFull training and ongoing mentorshipSupportive and energetic team environmentClear progression opportunities within the companyHands-on experience in customer service and marketing campaignsOpportunity to work with a variety of brands and clientsIdeal CandidateThis role is perfect for someone who is:Starting their career in customer service, marketing, or salesConfident communicating with customers over the phoneMotivated, organised, and eager to growInterested in long-term career developmentApply TodayIf you're ready to develop your communication skills and join a dynamic marketing team, apply today.
Salary : $60,000 - $65,000