What are the responsibilities and job description for the Human Resources Administrator position at Molly Tea?
Job Summary
We are seeking a detail-oriented and proactive HR & Admin Supervisor to join our US team in Los Angeles. This role is primarily responsible for end-to-end people operations and office administration for our upcoming corporate office and growing retail store network. It is not a traditional HRBP role, focusing instead on hands-on HR and administrative support to ensure smooth operations and compliance with US labor laws.
Key Responsibilities
1. HR Operations & Compliance
◦ Manage full-cycle HR processes for US-based employees, including onboarding/offboarding, attendance tracking, I-9 compliance, and employee record-keeping.
◦ Administer employee status changes, leave requests, and benefits enrollments in accordance with company policy and local regulations.
◦ Lead recruitment efforts for retail store and office roles, including job posting, sourcing, screening, interview coordination, offer issuance, and new hire orientation.
◦ Ensure all HR practices comply with federal, state (California), and local employment laws to mitigate legal risks.
2. Office Administration
◦ Oversee daily operations of the Los Angeles corporate office, including facility management, office supplies procurement, vendor management, and general logistics.
◦ Provide administrative support for the team, including scheduling meetings, coordinating events, and handling general inquiries.
3. Communication & Reporting
◦ Serve as the primary point of contact between the US team and the China headquarters, providing regular updates on HR and admin matters in both English and Mandarin.
◦ Prepare reports on recruitment metrics, employee attendance, and compliance status for the headquarters team.
4. Talent Acquisition & Channel Management
◦ Manage and optimize recruitment channels such as Indeed, LinkedIn, and Glassdoor to attract qualified candidates for our expanding retail network.
◦ Develop sourcing strategies to meet high-volume hiring needs for new store openings.
Requirements
1. Mandatory Qualifications
◦ Eligible to work full-time in the US (US Citizen, Green Card, or valid work visa).
◦ 1-3 years of progressive experience in HR or administration roles within the US. Retail/food service industry experience is a strong plus.
◦ In-depth knowledge of US federal and California state employment laws and regulations.
◦ Bilingual proficiency in both English and Mandarin, with excellent written and verbal communication skills.
2. Core Competencies
◦ Hands-on experience with major US recruitment platforms (Indeed, LinkedIn, etc.).
◦ Strong organizational and multi-tasking skills, with the ability to manage competing priorities in a fast-paced environment.
◦ High level of integrity and attention to detail, with a strong focus on compliance and confidentiality.
◦ Ability to work cross-functionally with internal teams, external vendors, and headquarters stakeholders.
◦ Proficiency in common office software (MS Office, Google Workspace) and HRIS systems.
Preferred Qualifications
• Previous HR experience with a multi-unit retail or food & beverage chain.
• Familiarity with the Los Angeles local labor market and recruitment channels.
• Experience working in a cross-cultural environment, particularly with APAC headquarters.
Salary : $80,000 - $100,000