What are the responsibilities and job description for the Team Member position at Molly's Cupcakes?
At Molly’s Cupcakes, we don’t just bake award-winning cupcakes—we create experiences. Our bakery is built around joy, creativity, and community. We believe dessert should be fun, and our team reflects that energy every day. If you’re passionate about sweets and love putting smiles on faces, you might be the perfect fit for our team!
About the Role
As a Cupcake Ambassador, you'll be the face of Molly’s Cupcakes. From the moment guests walk in, you’ll make their day a little sweeter by offering top-notch customer service, sharing your knowledge of our handcrafted desserts, and helping every guest leave with something they love.
Key Responsibilities
- Provide warm, enthusiastic, and attentive customer service
- Educate guests on our rotating cupcake flavors, cakes, and dessert offerings
- Operate the POS/register system with accuracy and professionalism
- Keep the retail and display area clean, organized, and fully stocked
- Assist with opening/closing duties and light cleaning tasks
- Work collaboratively with teammates to maintain a positive and fun environment
- Represent the Molly’s Cupcakes brand with pride, energy, and integrity
Qualifications
- A friendly, upbeat, and professional attitude
- Strong communication and customer service skills
- A genuine love for desserts and helping people celebrate life’s moments
- Ability to multitask and stay organized in a fast-paced setting
- Flexible schedule availability (weekends and holidays required)
- Previous retail, food service, or hospitality experience is a plus—but not required
Perks & Benefits
- A supportive, fun, and inclusive work culture
- Employee discounts on cupcakes, cakes, and more
- Opportunities for growth and advancement
- The chance to be part of a brand that values creativity, quality, and community
How to Apply
Send your resume and a short note telling us why you'd make an amazing Cupcake Ambassador to Hiring@mollyscupcakescincy.com. Don’t forget to include your availability and your favorite cupcake flavor!
Equal Opportunity Employer
Molly’s Cupcakes is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
Salary : $12 - $13