What are the responsibilities and job description for the Inside Sales / Customer Service Representative position at Molly Maid of Flint, Grand Blanc and Fenton?
Would you like a new career, not just a job, where you get training and have an opportunity to advance? Do you want to stop working crazy hours and enjoy nights and weekends with your loved ones?
As an Inside Sales Representative, you are a key office team member, upholding our commitment to superior customer satisfaction and professionalism. With a career on our team, you will bring customers joy and relief and reward yourself in the process. Strong product sales experience and office experience are required!
This job is right for you if you are self-motivated, thrive in fast moving environments, extremely detail oriented, a champion multi-tasker, and can manage time to effectively meet deadlines. We’ll teach you everything you need to know about what makes our company unique including our proven process, proprietary computer software, and our unique culture.
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Full time. No nights. No weekends. No holidays.
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We provide:
- Paid training on our proven systems that delight customers. Come grow with us!
- A stable and consistent work schedule
- A fun culture where success is celebrated as a team
- Access to ongoing training
- Branded and comfortable clothing
- Advancement opportunities – we promote from within!
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Benefits & Pay:
The pay for this position is negotiable and commensurate with experience.
- Earn paid time off, up to 10 days per year
- Earn paid holidays, up to 6 days per year
- Earn bonuses and incentive pay
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As a Customer Service Representative, you will be responsible for:
• Growing and retaining customers – Answer phone calls with a smile and book estimates and appointments for our valued clients. Do this, and we’ll celebrate milestones as a team and have fun in the process!
• Communicating with customers and leads in a friendly, positive, and professional manner – Our team members love our customers, and you will too. Show them you care about their home; make a connection and you’ll win.
• Promoting our culture and team – Embrace our culture of teamwork and let your positive attitude energize the team.
• Ensuring customer satisfaction - Identify and assess customer needs through managing phone, email and other communication channels. Cheerfully resolve customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution.
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This job will be a great fit for you if…
- You feel energized when working with customers over the phone.
- You can ‘work with anyone’ and get along well with different types of people. You’ll be spending a lot of time working together as a team.
- You can exceed customer expectations and deliver an experience that they will recommend to their friends and family.
- You take pride in your attention to detail and a job well done.
- You are comfortable with a computer and technology, including Microsoft office.
- You have strong interpersonal, oral and written communication skills.
- You can multi-task, prioritize, and manage time effectively.
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Minimum Job Requirements:
• Legally authorized to work in the United States
• Pass a complete background check
• Availability Monday through Friday, 7:30am to 5pm.
- Valid drivers license and clear driving record
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If that’s you, APPLY TODAY!
If you meet the requirements for this position, our system will schedule you for an interview immediately.
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