Catering Sales Event Manager

The award-winning boutique hotel MOLLIE Aspen is home to the celebrated French bistro Petit Trois, helmed by Michelin-starred Chef Ludo Lefebvre. Petit Trois Aspen offers a menu of timeless French bistro classics and locally inspired creations, complemented by a world-class wine program curated by Master Sommeliers Dustin Wilson and Sabato Sagaria.

Become a part of a contemporary culture that celebrates individuality, creativity, and teamwork! We are redefining the essence of hospitality and are looking for energetic, down-to-earth team players who thrive by making genuine connections, crafting experiences, and fostering good vibes.

Job Description:

We are seeking a highly motivated and detail-oriented Catering Sales Event Manager to sell local catering and service all Groups and Events. The responsibilities of this position include generating revenue from the local catering market and coordinating all aspects of a Group booking from food & beverage or event space execution, preparing documentation, and coordinating with all other departments of the hotel to exceed client expectations. This position will be the liaison between sales, operations, and the external clientele.

Location: Aspen, CO

Start Date: ASAP

Employment Type: Full Time, Exempt

Schedule: Varies, must be available to work holidays and weekends

Category: Sales and Food & Beverage

Pay Rate: $75,000-$90,000

Qualifications:

• One or more years in Catering Sales or Events, or Group Sales and/or Group Reservations.
• Experience working with clients, vendors, and hotel operations to ensure a seamless experience.
• Knowledge of catering / group, food & beverage, and presentation within a hotel.
• High School diploma or GED. Bachelor’s degree preferred.
• Hospitality/Sales Experience preferred.
• Proficiency in Microsoft Office
• Able to learn and adapt to different software programs.
• Prior Knowledge of CRM systems.
  
  
  

Responsibilities:

• Generate revenue by selling and service the local catering market, corporate, and social.
• Responding to Leads in a timely manner.
• Working on-site with group clients.
• Turnover from Sales Manager and Sales Team.
• Acts as a liaison between Sales, Hotel, and client throughout the Event process, pre, during, and post-event.
• Manage group on-site during arrival/check-in, delivering welcome bags, amenities, etc.
• Facilitate a successful hand-off to the operations team with all group details.
• Without in-house groups, focus on catering, food and beverage menus, event details and execution.
• Facilitate pop up events from start to finish and communicate with key team members.
• Work closely with Sales Manager and the Dreamweaver positions to coordinate event details.
• Add amenities, welcome bags, special items for each individual group prior to their arrival.
• Sell MOLLIE Aspen catering and food & beverage services to local businesses and find ways to increase revenue streams.
• Proactively build relationships within the local community to book new and repeat business through various efforts (sales calls, networking, etc.).
• Coordinate all F&B, and event set-up on behalf of Groups, preparing documentation from Resumes to BEOs, and working alongside hotel operations to exceed client expectations.
• Work closely with the Reservations team to examine group pick-up, assess attrition and cancellation, and overall accuracy of room assignments.
• Oversee Catering & Group Billing from the deposit schedule to the final event/group estimator and ensure final bill is accurate before presenting to client.
• Lead and facilitate key meetings (BEO, Resume, Scrub) with other hotel departments to ensure accuracy and questions are answered for execution.
• Coordinate and anticipate needs and specifications of our clients with other departments, respond to customer issues in a timely manner, and ensure a satisfactory experience to enhance future sales prospects.
• Lead Pre-Event and Post-Event meetings when necessary.
• Greet clients upon arrival and turn over details to operations team to execute all details.
• Communicates verbally and in writing with client regarding all event details, and makes presence always known to clients during process.
• Maintain accurate documentation and files on Group to provide history, and prospect for future bookings.
• Utilize upsell techniques to enhance F&B, upgrade room types, and improve overall service.
• Oversee administrative duties from maintaining Banquet Event Order logs and books, updating menus in all platforms.
• Enhance offerings by researching comp set, industry trends, and understand our client needs and satisfaction.
  
  
  

Knowledge, Skills, and Abilities:

• Enthusiasm and passion for hotel F&B sales and guest service; the ability to connect with people over the phone and in person.
• Detail oriented; able to produce a high-level volume of work while maintaining consistent accuracy.
• Effective oral and written communication.
• Ability to establish and maintain effective and positive working relationships.
• Able to organize work, meet critical deadlines, and follow up on assignments with minimal direction.
• Ability to prioritize when dealing with multiple outstanding tasks.
• Apply problem solving and creative thinking.
• Ability to use sounds judgment when in stressful situations.
• Knowledge of business telephone etiquette and phone sales techniques.
• Correct English usage, including spelling, grammar, punctuation, and vocabulary.
  
  
  

Benefits:

• Annual and Seasonal Bonus Opportunities
• Medical/Dental/Vision
• Hotel Discounts
• IRA Retirement Plan
• Paid Vacation, Sick and Volunteer Days
• Employee Incentive Programs
• Discounted Bus Passes
  
  
  

For more information, contact:

jobs@mollieaspen.com

MOLLIE Aspen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.