What are the responsibilities and job description for the Customer Service Representative- Customs Brokerage position at MOHR Talent?
Customer Service Representative- Customs Brokerage
Carol Stream, IL| $28-$30/Hour
Full-Time | Onsite
Customs brokerage experience highly preferred
MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at hr@themohrgrp.com
Carol Stream, IL| $28-$30/Hour
Full-Time | Onsite
Customs brokerage experience highly preferred
We're partnering with an established customs brokerage and international logistics company that is hiring a Customs Brokerage Representative to support customers, shipments, and daily freight operations.
This is a great opportunity for someone experienced in customs brokerage, import/export operations, and freight forwarding who enjoys customer interaction, problem-solving, and keeping international shipments moving efficiently.
What You'll Be Doing
- Manage customer inquiries related to customs brokerage and international shipments
- Track shipments, provide updates, and resolve delays
- Coordinate with carriers, freight forwarders, and customs brokerage teams
- Prepare and maintain import/export and shipping documentation
- Support customs clearance, freight quotes, and shipment processing
- Maintain accurate records and ensure timely customer communication
What They're Looking For
- Customs brokerage experience highly preferred
- Experience with import/export, freight forwarding, or international logistics
- Knowledge of U.S. Customs procedures and shipping documentation
- Familiarity with ocean, air, or ground freight operations
- Experience with logistics software or customs brokerage systems preferred
- Strong communication, organization, and problem-solving skills
- Proficiency in Microsoft Office and data entry
Why You'll Love It
- $28-$30/hour
- Stable opportunity with an established international logistics company
- Career growth in customs brokerage and international freight
- Medical, Dental, and Vision Insurance
- 401(k) and Retirement Plan
- Paid Time Off and Life Insurance
- HSA/FSA Benefits
- Professional development opportunities
MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at hr@themohrgrp.com
Salary : $28 - $30