Installations Coordinator

Mohawk Lifts was founded in 1981 with a mission to build the highest quality and safest vehicle lifts in the industry. Today, we remain a U.S.-based manufacturer with a long-standing reputation for durability, innovation, and operational excellence, proudly manufacturing our products in Amsterdam, NY. We invest in our people, foster a culture built on safety, accountability, and teamwork, and are committed to developing employees who want to grow their careers with a stable and expanding company

Competencies We Value

• Safety First
• Innovation thru Teamwork
• Can-do-Attitude
• Drive for Results
• Supportive
• Respectful
• Customer Satisfaction
  
  

About The Role

The Installations Coordinator leads and coordinates retail and national account installations across the country. This role drives timelines, enforces accountability, and ensures projects are delivered on schedule with top-tier customer experience. The ideal candidate is proactive, decisive, and energized by solving problems quickly in a fast-paced, high-visibility environment.

Key Responsibilities

• Own installation projects from order release through completion, ensuring on-time delivery and full project execution.
• Establish and maintain a centralized installation pipeline with clear visibility into status, next steps, and accountability .
• Monitor and manage installer/subcontractor performance, enforcing timelines, and installation quality expectations.
• Identify risks early and proactively resolve delays before they impact customers.
• Serve as primary point of contact for national and retail account installations, leading structured project updates and communication.
• Drive continuous improvement by analyzing trends, risks, and customer feedback to strengthen installation processes.
• Review service-related issues to ensure timely resolution and proper documentation.
• Provide backup support for service parts and customer service functions during peak periods.
  
  

Required Qualifications

• Minimum of 3 years successfully managing projects and overseeing subcontractor performance in an installation, construction, or field service environment.
• Proven ability to manage multiple timelines, budgets, and deliverables simultaneously while maintaining exceptional organization and follow-through.
• Strong communicator who can hold installers, vendors, and internal stakeholders accountable to deadlines and quality standards.
• 5 years of overall experience within construction, industrial equipment, field service, or a related project-based industry, with working knowledge of CRM and/or project management systems.
  
  

Benefits & Perks

• Competitive Salary: $60,000 -$80,000
• Medical, Dental & Vision Insurance.
• Company-paid $50,000 Life Insurance.
• Company-paid Long-Term Disability coverage
• 401(k) retirement plan with up to 4.5% company match.
• Annual performance bonus opportunity
• Employee Referral Bonus Program.
• 100% U.S.-based manufacturing with long-term company stability.
  
  

Mohawk Lifts is an Equal Opportunity/ Affirmative Action Employer

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion or religious practices, sex, veteran or military status, national origin or ancestry, age, physical or mental disability, creed, citizenship, marital status, sexual orientation, prior arrest or conviction record, genetic predisposition, political affiliation or belief, status as a domestic violence or stalking victim, beneficiary status of programs financially assisted under Title I of the WIA, or any other protected class under federal, state or local law. Mohawk Lifts LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are protected veterans and individuals with disabilities.