What are the responsibilities and job description for the Parts Counter & Sales 2nd Shift position at Mohawk Auto Group?
We have an immediate opening to add to our Parts Team! Read more about the opportunity below and apply online to move your career in the right direction.
The Parts Counter Associate 2nd Shift is responsible for delivering exceptional customer service while supporting the daily operations of the parts department. This role assists customers and service technicians by identifying, sourcing, and selling the correct parts and accessories efficiently and accurately. Success in this position requires strong product knowledge, attention to detail, and a commitment to maintaining a clean, organized, and customer-focused environment. The shift runs from 1pm to 10pm Monday - Thursday.
Key Responsibilities
Parts Sales & Operations
- Provide parts support to service technicians to ensure efficient workflow
- Accurately process all sales transactions, including cash, credit, and check payments
- Handle core returns, warranties, and merchandise returns in accordance with dealership procedures
- Maintain accurate records of all transactions and inventory movement
- Verify incoming shipments and receiving documentation
- Follow up on parts shortages and communicate with the Parts Manager to expedite orders
- Support merchandising efforts to ensure parts are properly displayed and stocked
- Maintain a clean, organized, and safe parts department
- Utilize dealership tools and systems safely and effectively
- Attend training to stay current on products, systems, and procedures
- Perform additional duties as assigned
Required Skills & Abilities
- Computer proficiency and ability to learn dealership systems
- Attention to detail and accuracy in transactions and inventory handling
- Ability to multitask in a fast-paced environment
- Ability to work independently, exercise sound judgment, and follow company policies, procedures, and established protocols
- Problem-solving skills and a team-oriented mindset
- Basic automotive knowledge or willingness to learn
- Valid Driver License and clean driving record
Education & Experience
- High school diploma or GED required
- 2 years’ experience in dealership or parts counter work
Physical Requirements
- Ability to stand, walk, and bend for extended periods
- Ability to lift up to 50 pounds as needed
Benefits
- Medical, dental, vision, HSA/FSA, disability and life insurance available
- 401k with annual company match
- Paid time off
Salary : $45,000 - $60,000