What are the responsibilities and job description for the Business Analyst position at Module X Solutions?
Benefits:
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
MODULE X SOLUTIONS is a rapidly growing modular manufacturing business that serves marquee corporate and government customers in renewable energy, network infrastructure, battery storage, telecommunications, petrochemical, utility, transportation, and other verticals. We design, engineer, and manufacture products to our customers’ specifications. We are a proud Shreveport-based company working to support our employees and our community. Check us out at www.ModuleXSolutions.com, and we hope you will consider applying to build your career and future at MXS!
JOB SUMMARY:
The Business Analyst supports the successful adoption, optimization, and continuous improvement of Module X Solutions’ enterprise systems—primarily the ERP (Sage 100) and related operational tools. This role focuses on process mapping, documentation, training development, user support, and driving implementation progress across Operations, Supply Chain, Finance, Engineering, and Manufacturing.
The Business Analyst acts as a connector between functional teams and the Applications Manager, helping translate business needs into clear processes, training materials, and actionable system improvements. This role requires an outgoing, organized, detail‑oriented individual who can work independently, proactively identify gaps, and support users without requiring constant supervision.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Process Mapping & Documentation
- Develop clear, accurate process maps for operational workflows using SharePoint and Visio.
- Document current‑state and future‑state processes to support ERP adoption and standardization.
- Identify inefficiencies, gaps, and opportunities for improvement in collaboration with functional leaders.
Training & User Support
- Create training materials, job aids, SOPs, and reference guides for ERP modules and related systems.
- Support user onboarding, including training sessions, walkthroughs, and reinforcement of best practices.
- Assist users who misunderstand or inconsistently apply ERP processes, helping correct bad habits and improve adoption.
- Provide day‑to‑day functional support for ERP usage questions, process clarification, and documentation needs.
ERP Implementation Support
- Partner with the Applications Manager to drive ERP implementation progress, module rollout, and adoption.
- Support testing, validation, and documentation of ERP changes or enhancements.
- Help coordinate training, communication, and change management activities.
- Assist with data cleanup, process alignment, and preparation for Sage certification training.
Cross‑Functional Collaboration
- Work closely with Operations, Supply Chain, Finance, Engineering, Manufacturing, HR, and IT to understand workflows and gather requirements.
- Translate functional needs into clear documentation, training materials, and process recommendations.
- Support continuous improvement initiatives and help reinforce standardized processes across departments.
Independent Work & Initiative
- Manage tasks and priorities with minimal supervision.
- Proactively identify areas where documentation, training, or process clarification is needed.
- Maintain momentum on implementation tasks even when technical resources or leadership availability is limited.
QUALIFICATIONS:
Work Experience:
· 1–3 years of experience in business analysis, process documentation, training development, or related operational support roles.
· Experience in a manufacturing, industrial, or operations‑driven environment preferred.
· Experience supporting ERP systems or business applications is a plus.
· SharePoint experience required; Visio experience strongly preferred.
· Experience developing training materials or SOPs preferred.
EDUCATION:
· Bachelor’s degree in Business, Information Systems, Industrial Engineering, or a related field preferred.
· Equivalent experience may be considered in lieu of a degree.
WORK ENVIRONMENT:
While performing the duties of this job, the employee sometimes works near moving mechanical parts and is occasionally exposed to excessive noise, extreme heat, extreme cold, and heights. When participating in activities on the shop floor, the noise level in the work environment is typical for a fabrication shop and ear plugs may be used as necessary.
DISCLAIMER
The employer shall, in its discretion, modify or adjust the position to meet the company’s changing needs.
This job description is not a contract and may be adjusted as deemed appropriate at the employer’s sole discretion.
Module X Solutions, LLC. is an equal opportunity employer. Minorities / Females / Veterans / Disabled
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
All qualified applicants must be authorized to work in the United States.