Service Plumber

Service Plumber III

Position Overview

As a Service Plumber III, you'll operate as a journeyman-level expert in commercial plumbing service, independently diagnosing, repairing, maintaining, and installing plumbing systems across diverse facilities including hospitals, schools, offices, industrial sites, and multi-family/commercial buildings. With mastery knowledge of hydronic, domestic water, drainage, medical gas, and related systems, you'll lead complex service calls, mentor junior plumbers, and deliver high-quality, code-compliant solutions that ensure reliability, safety, and customer satisfaction. Our people-first culture recognizes your advanced skills with specialized training, certifications, leadership opportunities, and the fulfillment of keeping critical plumbing infrastructure running efficiently and sustainably nationwide.

Duties and Responsibilities

• Independently diagnose, troubleshoot, repair, and maintain complex commercial plumbing systems, including pipes, fittings, fixtures, boilers, hydronic heating, domestic water, drainage, backflow prevention, medical gas (medgas), and associated controls/valves/pumps.
• Perform advanced service and installation work: fixture replacements, pipe rerouting, leak detection/repair, pressure testing, system flushing, pump/motor servicing, and emergency response.
• Lead service calls from start to finish: assess on-site issues, communicate clearly with customers on problems/solutions/timelines, coordinate parts/materials, execute repairs, and follow up for satisfaction.
• Conduct preventive maintenance, system inspections, water quality testing, backflow certification support, and efficiency assessments to minimize downtime and extend system life.
• Ensure all work complies with plumbing codes (IPC/UPC), local regulations, manufacturer specifications, and Modigent safety/quality standards.
• Document service activities in detail (work orders, reports, photos, as-builts, recommendations) and maintain accurate records for billing, warranty, and continuous improvement.
• Provide daily guidance, training, and direction to junior plumbers (Levels I–II); demonstrate techniques, share best practices, and promote safety and quality standards.
• Maintain clean, organized work areas, vehicles, tools, and PPE; adhere to all safety protocols and company policies.

Supervisory Responsibilities

Yes – Provides coaching, mentoring, and technical guidance to junior Service Plumbers (Levels I and II); may lead small service crews or coordinate with subcontractors on complex calls, ensuring alignment with safety, quality, and customer expectations.

Requirements/Qualifications

• Experience: 5 years of progressive hands-on commercial plumbing service, repair, installation, and maintenance experience; journeyman-level proficiency in diagnosing and resolving advanced system issues independently.
• Education: High school diploma or GED required; trade school, apprenticeship completion, or equivalent preferred.
• Certifications/Licenses: Valid journeyman plumber license (or ability to obtain in assigned jurisdiction); backflow prevention certification preferred; medical gas certification (if applicable); valid driver's license and clean driving record required.
• Physical Demands: Ability to regularly lift and carry up to 50 lbs, climb ladders/scaffolding/stairs, work in confined spaces or at heights, bend/kneel/crouch, reach overhead, and use tools/equipment for extended periods; frequent standing, walking, manual dexterity, and physical stamina required.
• Work Environment/Safety: Primarily field-based in commercial/industrial settings (indoor/outdoor, mechanical rooms, rooftops, varying weather); exposure to noise, dust, heights, water, sewage, chemicals, and confined-space hazards; must strictly adhere to OSHA regulations, plumbing codes, conduct hazard identification, and wear required personal protective equipment (PPE) such as hard hats, safety glasses, gloves, respirators (as needed), and steel-toed boots at all times—safety is our top priority and non-negotiable. This is a safety-sensitive position. Frequent regional travel within assigned market, on-call rotations, and flexible hours (including evenings/weekends/emergencies) may be required as business needs dictate.

Required Skills

• Mastery-level troubleshooting and repair across commercial plumbing systems (hydronic, domestic, drainage, medgas, backflow).
• Proficiency with plumbing tools, pipe threading/cutting, pressure testing, leak detection, and diagnostic equipment.
• Excellent customer service, communication (verbal/written), problem-solving, and mentoring skills.
• Code compliance (IPC/UPC), safety leadership, documentation/reporting, and independent decision-making.
• Team collaboration, multitasking, and ability to work under pressure in dynamic environments.

Modigent Overview

Modigent is a national leader delivering next-generation infrastructure, technology, and energy solutions through our family of specialized brands in HVAC, plumbing, and controls systems. With a strong coast-to-coast presence and extensive service capabilities, we empower customers, communities, and our over 1,500 team members to thrive with sustainable, efficient commercial building services. As part of our team, you'll contribute to thoughtful innovation and our people-first culture rooted in service, collaboration, and integrity.

Why Work at Modigent

• Competitive compensation based on experience and level, with opportunities for performance incentives and tool allowances where applicable.
• Comprehensive benefits including medical, dental, and vision coverage, plus HSA options with employer contributions in select plans, and company-paid basic life and accidental death & dismemberment insurance.
• Paid time off, holiday pay, and a 401(k) retirement savings plan to support your long-term financial well-being.
• Professional development through hands-on training, mentorship, apprenticeships, certifications, and clear career advancement paths across our nationwide operating companies.
• Inclusive, supportive culture that values diversity, dignity, respect, collaboration, integrity, and personal fulfillment—empowering you to build a rewarding, long-term career.

Equal Opportunity Statement

Modigent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected characteristic.

Third-Party Recruitment Policy

Modigent and its wholly-owned operating companies will not pay any fees for candidate introductions, resumes, or placements from recruiters, employment agencies, or staffing firms without a prior, signed recruitment agreement specifically authorizing submission for a designated position. Unsolicited resumes or candidate submissions will not obligate Modigent to any payment, and we reserve the right to pursue and hire such candidates without liability. Agencies are requested to refrain from contacting hiring managers directly; all inquiries and submissions must go through our Talent Acquisition team.