What are the responsibilities and job description for the Operations Support Analyst position at Modern Technology Solutions, Inc.?
MTSI is seeking to hire an Operations Support Analyst to support our team in Fort Rucker, AL to serve as the primary onsite technical authority and operator for the FLRAA MV-75 simulation environment. The qualified candidate will ensure maximum operational readiness of simulation enclaves, tactical host computers, and facility power and HVAC systems.
Work Schedule: Standard shift 0800 - 1600. Must be available for occasional weekend/holiday shifts.
Travel: Up to 25% travel may be required.
Key Responsibilities
- Perform daily system initialization, readiness testing, and visual display calibration.
- Operate the Instructor Operator Station (IOS) to support military aircrews during training events.
- Isolate hardware and software faults down to the Line Replaceable Unit (LRU) level. Coordinate with engineering reach-back teams for complex repairs.
- May be required to Act as the onsite executor for system modifications by receiving, verifying, and uploading software updates and patches sent from the OEM. Ensure successful installation, conduct operational checks, and confirm functionality within the simulation environment
- Assist the Program Office in overseeing the prototype-to-FTD transition. Review OEM-presented upgrades plans, engineering changes, and technical documentation.
- Support the PO and training team during testing, troubleshooting, and validation events to verify the OEM's upgrades achieve concurrency with actual aircraft configurations.
- Execute scheduled Preventative Maintenance Checks and Services (PMCS) and monthly load-bank testing on the facility's dedicated military 10K diesel generator.
- Conduct physical inventories of Government Furnished Equipment (GFE) and submit required maintenance and discrepancy reports.
- Conduct the maintenance onsite using the Program Structure Documents developed by Bell, CAE and TRU Simulation.
- Support all maintenance components documented in Maintenance and Operations Manuals and provided documentation.
- Plan proper personnel at the facility trained on device architecture and device maintenance theory.
- Team members will be integrated into the FLRAA Program Office team and will be expected to support various activities such as reviewing documentation, conducting procedures, assisting with parts integration into the devices, supporting the tear-down and packing procedures, as well as other various tasks related to the devices.
- Serve as the primary facility host for distinguished visitors (DVs), external stakeholders, and Program Office personnel. Conduct site tours covering simulator operational basics, facility capabilities, and a general overview of the FLRAA MV-75 Virtual Prototype.
Required Qualifications
- US citizenship and an active secret level clearance is required.
- 5 years of direct experience in flight simulation maintenance, Hardware-in-the-Loop (HWIL) systems, or tactical systems support.
- Department of Defense (DoD) 8140/8570 Information Assurance Technical (IAT) Level II (Security Continuing Education) required or can be obtained within 6 months.
- Previous Aviation Military training highly valued in lieu of a degree
- Hands-on experience configuring flight simulators, operating an IOS, and performing maintenance/load testing
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- Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security.
- Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry.
- 100% Employee Owned: We have a stake in each other's success, and the success of our customers. It's also nice to know what's going on across the company; we have company wide town-hall meetings three times a year.
- Great Benefits - Most Full-Time Staff Are Eligible for:
- Starting PTO accrual of 20 days PTO/year 10 holidays/year
- Flexible schedules
- 6% 401k match with immediate vesting up to $9k annually
- Semi-annual bonus eligibility (July and December)
- Company funded Employee Stock Ownership Plan (ESOP) - a separate qualified retirement account
- Up to $10,000 in annual educational reimbursement
- Other company funded benefits, like life and disability insurance
- Optional zero deductible Blue Cross/Blue Shield health insurance plan
- Track Record of Success: We have grown every year since our founding in 1993.
Modern Technology Solutions, Inc. (MTSI) is a 100% employee-owned engineering services and solutions company that provides high-demand technical expertise in Digital Transformation, Modeling and Simulation, Rapid Capability Development, Test and Evaluation, Artificial Intelligence, Autonomy, Cybersecurity and Mission Assurance
MTSI delivers capabilities to solve problems of global importance. Founded in 1993, MTSI today has employees at over 20 offices and field sites worldwide.
For more information about MTSI, please visit www.mtsi-va.com
MTSI embraces nine core values including our first core value of Employees come first. Consistent with our Core Values, we are committed to Equal Opportunity, making decisions without regard to race, color, religion, sex, national origin, age, military/veteran status, disability, or any other characteristics protected by applicable law. MTSI is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants and employees with physical and/or mental disabilities.
MTSI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Salary : $9,000 - $10,000