What are the responsibilities and job description for the Customer Services Representative CSR position at Modern Steel Doors, LLC?
We are seeking a Customer Services Representative CSR to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesQualifications:Customer Services Representative CSRAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skills
Salary : $18 - $26