Senior eCommerce Specialist

About Modern Gents

Modern Gents is on a mission to disrupt the traditional diamond industry. We’ve helped over 1 million customers choose high-quality, affordable engagement and wedding rings — and we’re just getting started.

We believe love should be celebrated without financial pressure. By offering beautiful, durable rings at fair prices, we help couples prioritize experiences, memories, and real life together over outdated expectations.

We’re looking for a Senior eCommerce Specialist to own the execution and optimization day-to-day onsite experience across the website.

About the Role

The Senior eCommerce Specialist is responsible for executing and optimizing the day-to-day onsite experience across the website. This role owns hands-on CMS management, product setup, landing page creation, and launch execution, while partnering cross-functionally with growth, retention, and merchandising to deliver high-quality, conversion-minded customer experiences.

This person will play a key role in bringing site strategies to life, maintaining site accuracy and speed, and ensuring the web experience is polished, effective, and aligned with business goals.

Key Responsibilities

• Manage day-to-day site execution within Shopify, Tapcart, and related CMS tools, including page updates, content publishing, navigation updates, and merchandising support
• Build and maintain products, collections, and related catalog setup to support launches, promotions, and evergreen business needs
• Create and update landing pages in partnership with growth and retention teams to support campaigns, paid media, email, SMS, and lifecycle programs
• Partner closely with the Site Merchandising & Content Manager to bring merchandising and content strategies to life onsite
• Monitor site experience and identify opportunities to improve usability, conversion, merchandising execution, and content presentation
• Support QA for launches, promotions, campaigns, and product updates to ensure site accuracy and functionality
• Maintain onsite content modules and rich media experiences, including UGC video carousels and other conversion-driving components
• Use site and campaign performance data to help identify opportunities for optimization and improved customer experience
• Collaborate with design, creative, and development partners as needed to execute site enhancements and new experiences
• Help establish efficient workflows and best practices for site updates, launch readiness, and ongoing web maintenance

Success in This Role

• Site updates and launches are executed accurately and efficiently
• Product and CMS setup are well-managed and less reactive
• Landing pages are built quickly and effectively in partnership with growth and retention
• Onsite experiences feel more cohesive, polished, and conversion-oriented
• The eCommerce team has stronger day-to-day support for site management and optimization

Ideal Background

• 4 years of relevant eCommerce or site management experience
• Required: hands-on Shopify experience
• Experience with CMS updates, product setup, landing page creation, and launch execution
• Strong understanding of onsite UX, conversion, and digital merchandising
• Comfortable partnering cross-functionally with growth, retention, creative, and merchandising teams
• Detail-oriented, organized, and comfortable working in a fast-paced environment
• Data-minded, with the ability to use performance insights to inform site improvements
• Nice to have: Headless or Hydrogen experience, bonus points for working with CMS tools, i.e. Sanity, Pack Digital, Contentful, etc
• Bonus points for experience managing working on an app.

Why Join Modern Gents

• Help disrupt a traditional industry.
• Work closely with founders in a fast-moving environment
• Be part of a brand that has served over 1 million customers
• Make a direct impact on the next phase of growth

If you're excited about building and optimizing a best-in-class e-commerce experience, we'd love to hear from you.