Property Manager Assistant

Property Manager AssistantOverview

Join our team as a Property Manager Assistant and play an important role in keeping our property management operations running smoothly! This position is ideal for someone who is organized, dependable, detail-oriented, and comfortable working in a fast-paced environment. As a Property Manager Assistant, you will support the property management team with tenant communication, lease administration, rental applications, property listings, maintenance coordination, and day-to-day administrative tasks. You will help ensure tenants receive excellent customer service, properties are well-managed, and important deadlines and follow-ups are handled consistently. We are looking for someone who takes initiative, communicates professionally, and enjoys keeping things organized while helping the team succeed.

Responsibilities

• Tenant Communication: Respond to tenant questions and concerns by phone, text, and email while maintaining professional and timely communication.
• Lease Administration: Assist with preparing, sending, tracking, and renewing leases while ensuring all required documents are completed and signed by established deadlines.
• Renewals and Notices: Track upcoming lease expirations, follow up with tenants regarding renewals, and assist with preparing and sending notices as directed by the property manager.
• Rental Applications: Review incoming applications for completeness, communicate with applicants regarding missing information, and assist with application processing and status updates.
• Property Listings and Marketing: Create, update, and maintain rental listings across advertising platforms to ensure property information, pricing, photos, and availability are accurate.
• Maintenance Coordination: Assist with creating and tracking work orders, communicating with vendors and tenants, scheduling repairs, and following up to ensure maintenance requests are completed.
• Property Management Records: Maintain accurate property files, tenant records, lease documents, communication notes, and other important information within the property management system.
• Rent and Payment Follow-Up: Assist with tracking rent payments, communicating about outstanding balances, and maintaining accurate payment records in accordance with company policies.
• Move-In and Move-Out Coordination: Help schedule move-ins and move-outs, coordinate inspections, collect required documentation, and ensure properties are prepared for incoming tenants.
• Vendor and Contractor Communication: Communicate with vendors regarding work orders, estimates, invoices, scheduling, and completion updates.
• Administrative Support: Manage emails, calendars, spreadsheets, document preparation, data entry, and other daily tasks to keep the property management office organized and efficient.
• Organization and Follow-Through: Keep detailed notes, monitor outstanding tasks, and follow up consistently so that no tenant communication, renewal, maintenance request, or deadline is overlooked.

Qualifications

• Previous experience in property management, real estate, customer service, or administrative support is preferred but not required.
• Strong organizational skills and the ability to manage multiple properties, tasks, and deadlines simultaneously.
• Excellent written and verbal communication skills with a professional and courteous approach to tenant interactions.
• Strong attention to detail when handling leases, applications, notices, invoices, and property records.
• Comfortable using computers, email, spreadsheets, and online management systems.
• Ability to learn property management software, scheduling tools, and accounting programs such as QuickBooks.
• Strong follow-up skills and the ability to keep accurate notes and maintain organized records.
• Ability to work independently, prioritize responsibilities, and take initiative without needing constant reminders.
• Professionalism when handling confidential tenant, owner, and financial information.
• Bilingual in English and Spanish is a plus.
• A dependable attitude, willingness to learn, and commitment to providing excellent customer service.

What We’re Looking For

We are looking for someone who takes ownership of their responsibilities and understands the importance of communication, organization, and follow-through. The ideal candidate is proactive, dependable, and comfortable managing a variety of tasks throughout the day. They should be able to identify what needs attention, communicate when assistance is needed, and ensure that tasks are completed rather than simply started.

If you enjoy staying organized, helping people, solving problems, and being an essential part of a growing property management team, we would love to hear from you!

Work Environment

This role offers the opportunity to gain hands-on experience in property management while working alongside a team dedicated to maintaining properties, supporting tenants and owners, and providing quality service. We value accountability, teamwork, clear communication, and a positive attitude.

Pay: $12.50 - $14.00 per hour

Expected hours: 20.0 per week

Work Location: In person

Salary : $13 - $14