What are the responsibilities and job description for the Mobility Equipment Sales Specialist position at Mobility Works?
Position Summary: The Mobility Equipment Sales Specialist provides service to customers by handling all inquiries and sales calls related to service installed equipment.
Essential Job Functions and Duties:
Oversee the entire sales process of service-installed equipment from initial quote to final delivery. Products include scooter lifts, hand controls, left-foot gas pedals, lifts, tie-downs, etc. (Chassis and conversion sales are excluded).
Sell Mobility Home Equipment in our customers homes
Track the sales and installation of accessories. Monitor the time of parts orders as well as the scheduling of installations.
Troubleshoot delivery and/or product problems and delays, maintaining constant contact with customer during process
Complete cold calls to generate relationships with local referral sources.
Implement a marketing plan to solicit sales and installations from auto dealers, DME companies, and prosthetic companies.
Work with Service Manager to schedule equipment installations, perform vehicle delivery and product demonstrations, and complete required paperwork.
Assist in maintain dealer compliance with store by adhering to local rules and regulations
Assist Sales Consultants with obtaining various vehicle and conversion data. Act as sales liaison when consultant is unavailable.
Sell aftermarket products (securement systems, belts, extended service contracts, Lojack systems, upholstery upgrades, DVD, GPS, moon roofs, etc.) to showroom customers.
Oversee the receiving of all trade-in vehicles, ensuring that the maintenance, cleaning, photography, and documentation is completed in a timely manner.
Provide back-up support to the rental and driver coordinator by assisting in the pickup, delivery, demonstration, and paperwork for store rentals.
Use electronic contract manager to record sales activity.
Comply with MobilityWorks’ mission and corporate values at all times.
Adhere to all company policies and procedures
Complete other duties as assigned.
Position Qualifications and Entrance Requirements:
Bachelor’s Degree in business or sales management is preferred.
Automotive sales experience is strongly preferred.
5 years of sales experience.
Must have solid written and verbal communication skills.
Must have demonstrable competency with computers (MS Word, MS Excel, etc.).
Excellent customer service skills and experience is required.
Solid verbal, written, and interpersonal communication skills are required.Ability to deliver sales-oriented presentations to individuals as well as groups.
Experience working independently with minimal supervision is required.
Ability to complete multiple tasks simultaneously is required.
Candidates must successfully complete criminal and motor vehicle background check .
Physical Demands/Work Environment:
Able to function capably in an office environment using standard equipment (telephones, fax machines, computers, copiers, etc.).
Must be able to lift up to 50 pounds. Frequent lifting and/or carrying of objects weighing up to 10 pounds.
Must be able to complete office-related physical activities (walking, standing, talking, hearing, pushing, reaching, seeing, stooping/crouching, smelling, depth perception, identifying colors) as needed
