Training Manager

Role Overview:

Mobilelink USA is seeking a strategic, high-impact Training Manager to drive workforce excellence and align learning initiatives with executive business goals. In this role, you will design and execute scalable training programs, manage confidential organizational data, and serve as a vital link between executive leadership and departmental success. We need a proactive leader who thrives in a fast-paced environment, possesses sharp instructional judgment, and converts complex business strategies into actionable, high-performance training.

Job Duties:

• Training Needs Analysis: Identifying training needs within an organization through surveys, interviews, and consultations with managers, departments, and subject matter experts.
• Training Program Design: Developing training programs and materials that are aligned with the organization's goals and objectives.
• Training Delivery: Conducting training sessions, workshops, and seminars for employees, either in-person or through virtual platforms.
• Evaluation of Training Programs: Assessing the effectiveness of training programs through feedback, surveys, and other evaluation methods to ensure they meet learning objectives.
• Evaluation: Evaluate trainers; and training sessions and conduct one-on-one feedback.
• Learning Management Systems (LMS): Overseeing the implementation and management of LMS platforms to deliver and track training programs.
• Performance Management: Working closely with managers and HR to develop performance improvement plans and identify training opportunities for employees.
• Stakeholder Engagement: Collaborating with stakeholders across the organization to understand training needs and ensure alignment with business goals.
• Training requirements: Ensure that training milestones and goals are met.
• Professional Development: Keeping up-to-date with industry trends and best practices in training and development to continuously improve training programs.

Additional Responsibilities:

• Assess organizational training needs by consulting with managers, employees, and stakeholders to identify skill gaps and learning requirements.
• Design, update, and enhance training programs and materials to ensure they remain current, accurate, engaging, and aligned with organizational, client, and industry needs.
• Develop and implement structured training curricula, including onboarding, technical training, and leadership development initiatives.
• Plan, coordinate, and facilitate training sessions, ensuring effective delivery and achievement of learning objectives and training milestones.
• Monitor and track training participation and completion through Learning Management Systems (LMS) while maintaining accurate records and documentation.
• Analyze training and performance data using LMS and Microsoft Excel, generating reports to evaluate effectiveness and identify improvement opportunities.
• Evaluate trainer performance and training outcomes, providing constructive feedback and recommendations for improvement.
• Research and introduce new learning tools, materials, and methodologies to enhance training effectiveness and employee engagement.
• Collaborate with internal stakeholders, clients, and external training providers to coordinate and implement learning initiatives.
• Support managers in addressing learning challenges and development needs for employees or teams.
• Demonstrate effective team management, including mentoring and guiding team members to achieve performance and development goals.
• Perform other related duties as required to support organizational training and development objectives.