Front Office Administrator

Overview
We are seeking a dynamic and highly organized Office Administrator to join our team and ensure the smooth operation of an equine veterinary ambulatory office. This vital role involves managing administrative tasks, supporting daily office functions, and providing exceptional customer service to clients, visitors, and team members. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills, with the ability to juggle multiple responsibilities efficiently. In this role, you will be the backbone of our office operations, fostering a welcoming atmosphere while maintaining organizational excellence.

Responsibilities

• Serve as the first point of contact at the front desk, greeting visitors and directing them appropriately with professional phone etiquette.
• Manage multi-line phone systems to handle incoming calls promptly and efficiently, routine and triaging veterinary phone calls.
• Perform data entry and maintain accurate records using tools such as QuickBooks, Microsoft Office Suite (Word, Excel, Outlook), and Google Workspace applications.
• Support bookkeeping tasks such as invoicing, expense tracking, and basic financial record keeping using QuickBooks and Practice Management Software.
• Coordinate office management activities including supply inventory and equipment maintenance.
• Provide excellent customer support by addressing inquiries via phone or email promptly and professionally while maintaining high standards of service.
• Maintain confidentiality of sensitive information and ensure compliance with company policies at all times.

Qualifications

• Proven experience in office administration or clerical roles with a strong background in office management.
• Proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and data entry skills.
• Familiarity with QuickBooks for bookkeeping tasks is highly desirable.
• Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment.
• Strong written and verbal communication skills.
• Experience working at a front desk or as a receptionist in medical or dental offices is advantageous.
• Knowledge of multi-line phone systems and phone etiquette to handle high call volumes professionally.
• Personal assistant experience or medical/dental receptionist background is beneficial but not mandatory.
• Demonstrated time management skills coupled with the ability to multitask seamlessly under pressure. Join us as an Office Administrator where your organizational talents will keep our office running smoothly while providing outstanding support to our team! We value energetic professionals who thrive on making a positive impact every day through proactive service and meticulous management—help us create an efficient workspace that fosters success!

Job Type: Full-time

Pay: $24.00 - $29.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan

Work Location: In person

Salary : $24 - $29