Spa Receptionist/Coordinator

Spa Receptionist/Coordinator

Spa Receptionist/Coordinator

Position Name

Mission Resort Club

Company

At a Glance

Here is some basic information about this Position:

Position Location

Howey-in-the-Hills, FL

Job Type

Full Time

Remote Type

Onsite

Job Description

Mission Resort Club is seeking a Spa Receptionist/Coordinator to join our team Located in the rolling hills of Lake County, the award-winning Mission Resort features deluxe accommodations, four distinct restaurants, two 18-hole championship golf courses, a luxury spa, and a wide range of recreational activities. We pride ourselves on delivering superior service and unrivaled hospitality. As part of MMI Hotel Group—with over 69 years of industry excellence—we're looking for a friendly, reliable, and proactive individual ready to make an impact.

Mission Resort features deluxe rooms and suites, four restaurants, two championship golf courses, a luxury spa, and a wide range of recreational amenities. If you are dedicated to providing outstanding guest service and looking to work in a family-oriented, supportive environment with great perks and work/life balance, we invite you to join our team

The Spa at the Mission Resort Club is seeking a Spa Receptionist/Coordinator to join our growing and guest-focused team. We are looking for a warm, detail-oriented professional who is passionate about hospitality and dedicated to creating memorable spa experiences. This role is ideal for someone who thrives in a serene yet fast-paced environment and enjoys being at the heart of daily spa operations.

The ideal candidate:

• Enjoys working with people and creating exceptional spa and wellness experiences
• Has at least one (1) year of experience in customer service, hospitality, or spa/fitness environments
• Feels comfortable assisting with guest needs, coordinating appointments, and supporting spa flow
• Demonstrates professionalism, positivity, strong communication skills, and a calm presence in a busy setting
• Must be available to work weekends and holidays as needed

Key responsibilities include:

• Greeting guests and efficiently managing spa check-in and check-out processes
• Handling guest inquiries, concerns, and service requests promptly and professionally
• Managing incoming calls, messages, appointment scheduling, and daily communications
• Maintaining accurate guest records, processing payments, and assisting with product sales
• Coordinating with service providers to ensure smooth scheduling and exceptional guest experiences
• Contributing to a clean, organized, and welcoming spa environment for all guests

If you are enthusiastic about wellness, guest service, and supporting a team-centered environment, we would love to hear from you. Join us at The Spa at the Mission Resort Club and help us deliver a relaxing, restorative, and memorable experience for every guest who walks through our doors.

Click here to see the excellent benefits offered by MMI.

MMI fosters a work environment that is inclusive and diverse, where team members can be themselves. MMI is an Equal Opportunity Employer and a member of E-Verify. All qualified applicants—including minorities, women, protected veterans, and individuals with disabilities—are encouraged to apply.

Benefits

• Milestone Service Awards
• Access to Pay During the Pay Period
• Uniforms
• Employee Assistance Fund
• Paid Holidays
• Health Insurance
• 401k with Employer Match
• Paid Time Off (PTO)
• Dental Insurance
• Vision Insurance
• Life Insurance
• Mental Health Benefits
• Disability Insurance

Ready to join our