IoT Production Lead - Device Configuration and Commissioning

About the Opportunity

MMD Services is partnering with a well-established global organization that is expanding its use of IoT technology to monitor equipment performance and improve connectivity across customer locations.

We're seeking a Technical Production Lead – IoT Devices to oversee a newly established device configuration and commissioning operation at the company's Joliet facility.

This is a hands-on leadership role combining technician supervision, technical device configuration, quality control, and warehouse operations. The ideal candidate has experience with connected devices or hardware configuration and enjoys leading a team in a fast-paced environment.

Key Responsibilities

• Oversee daily operations of an IoT device configuration and commissioning production line.
• Lead technicians, coordinate schedules, and manage daily workloads.
• Supervise device setup, software and firmware updates, gateway configuration, and commissioning.
• Ensure devices are properly configured, tested, and connected to customer records.
• Troubleshoot or escalate technical issues and oversee quality checks.
• Maintain efficient production workflows and identify opportunities for improvement.
• Enforce warehouse safety procedures and operational standards.
• Independently manage day-to-day operations and ensure work is completed accurately and on schedule.

Qualifications

• Experience in a warehouse, manufacturing, technical production, or hardware configuration environment.
• Previous experience leading technicians or supervising production operations.
• Familiarity with IoT devices, connected hardware, gateways, or device commissioning.
• Understanding of basic technical troubleshooting, device configuration, and quality control.
• Experience coordinating team schedules, assignments, and daily priorities.
• Strong organizational, communication, and problem-solving skills.
• Ability to work independently and maintain a safe, efficient operation.

Preferred Experience

• Experience with IoT gateway configuration, device provisioning, or hardware staging.
• Background in electronics, telecommunications, POS equipment, or connected-device deployment.
• Experience supporting technical production lines or improving operational processes.

MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.