What are the responsibilities and job description for the Peer Support Specialist position at MMC001 Marshall Medical Center?
Department: MMF Cares Shift: Primarily Days (United States of America) Employee Type: Limited Term (Fixed Term) Per Diem Type (if applicable): Minimum Pay Range: $21.00 - $25.20 Job Description: *** Limited Term Up to 1 year *** POSITION SUMMARY The Peer Support Specialist (PSS) is an integral team member who uses training and lived experience with substance use recovery to provide patients with recovery support that promotes engagement, socialization, and resiliency, as well as improving access to substance use disorder (SUD) treatment. They are a member of Marshall CARES and Divide Wellness Center where they work in coordination with care teams and community service areas. They often serve as the first point of contact for patients, providing insight regarding their own experiences with SUD and recovery, creating trust and buy-in and supporting program legitimacy. The PSS utilize their own lived experience along with evidence-based, culturally competent, and trauma informed methods of intervention to introduce patients to treatment and recovery support programs, help patients navigate barriers to care, connect with community resources, and advocate for patients in alignment with the patient’s values and beliefs. The PSS will also support the clinic by assisting staff with day-to-day tasks. The PSS will be community-facing, supporting community outreach efforts and education to reduce stigma towards people who use drugs and improve knowledge of and access to SUD treatment services, particularly for underserved and marginalized communities. POSITION QUALIFICATIONS Education/Licensure/Certification: High school diploma or GED Medi-Cal Peer Support Specialist certification, strongly preferred Knowledge/Experience: Minimum 6 months' experience in subject matter. Lived experience with substance use strongly recommended Understanding of SUD as a medical condition and the role of Medication Assisted Treatment (MAT) Proficiency in working with individuals recently released from incarceration, experiencing homelessness, and other historically marginalized populations Strong customer service experience Strong knowledge of and connections to the local community preferred Proficiency with productivity software is required, including word processing, spreadsheet, email and digital calendars Understanding of health equity, harm reduction, and trauma-informed care concepts Knowledge of basic healthcare system structure and health insurance is preferred Knowledge of de-escalation strategies Skills: Nonjudgmental, energetic, positive approach to assisting patients with SUD Able to interact with patients in a culturally relatable and competent manner Excellent written and verbal communication skills Ability to work with minimal supervision, reprioritize workload, and multitask Ability to establish a positive rapport with patients, community partners, and non-patients Ability to engage in multidisciplinary county wide and regional collaboratives Ability to work in close collaboration with the care teams at Marshall CARES, Divide Wellness Center, and the hospital Substance Use Navigator team Respect for patient confidentiality and privacy A NONPROFIT HEALTHCARE PROVIDER IN EL DORADO COUNTY Marshall is a nonprofit community healthcare provider located in the heart of the Sierra Foothills. Our history stems back to 1956, when the community banded together to build a modern hospital for El Dorado County. Since opening our doors in 1959, Marshall has been proud to maintain our status as an independent hospital whose governance remains local. Our mission is to improve the health of our community and offer health services of superior value and quality, centered on the goals and needs of our patients. We strive to deliver service that exceeds our patients’ expectations. Quality Care Marshall is routinely recognized in the top tier of hospitals in California by independent consumer healthcare groups, and we’re always striving to improve. Marshall’s Emergency Department is a verified Level III Trauma Center and our Stroke Program is not only distinguished as a Primary Stroke Center by the Joint Commission but also earned a Gold–Plus designation from the American Heart/American Stroke Association. Marshall’s Birth Center was also designated by the World Health Organization and UNICEF as a Baby Friendly® certified facility for breastfeeding advocacy. Serving El Dorado County & Surrounding Areas Marshall includes Marshall Hospital, a fully accredited acute care facility with 111 beds located in Placerville; several outpatient facilities in Cameron Park, Placerville, El Dorado Hills, and Georgetown; primary and specialty care clinics, more than 190 affiliated physicians and providers, as well as a team of more than 1,600 employees providing quality healthcare services to residents of El Dorado County. Marshall’s executive leadership is governed by a local board of directors who volunteer their time to represent the needs and interests of a growing community. Marshall also has a dedicated group of Auxiliary members, adult and junior volunteers that lend their support.
Salary : $21 - $25