What are the responsibilities and job description for the People Operation Manager position at MJK Sales & Feed, Inc, ACE Hardware?
Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.
About MJK Sales & Feed, Inc.
MJK Sales & Feed, Inc Ace Hardware is locally owned and operated and has been in business since 1976. As a member of the largest retailer-owned hardware cooperative in the industry we have the privilege of tailoring our store to meet our community needs. In addition to providing the community with their hardware needs we also sell lumber, fence, tack, fertilizer and Purina Feed.
As an assistant manager, you will play a key role in managing the company, leading staff to drive sales, and delivering excellent customer service. This role involves collaborating with owners and fellow managers to develop strategies for profitability while taking an active leadership role in sales, merchandising, purchasing, and human resources.
Personal Skills and Qualities
* Excellent Leadership Skills
* Good team leader and possess the ability of keeping the employees motivated
* Creativity and adaptability
* Excellent Communication Skills
* Efficiency in multitasking
* Quick decision making
* Excellent interpersonal skills
* Excellent problem-solving skills
* Pleasant, calm and composed personality
* Ability to work under stress and deadlines
* Ability to strategize
* Proficient in computers and technology
* Excellent Customer Service Skills
* Strong attention to detail
* Strong communication and people skills
Duties and Responsibilities
• Ensure all pages and calls are answered promptly, courteously and effectively overhead and on the radio.
• Leading personnel management through hiring, training, performance reviews, and disciplinary actions.
• Post jobs, screen resumes, and schedule interviews.
• Guide new hires through onboarding and orientation.
• Guiding, instructing, and supervising employees to drive performance and achieve goals.
• Tracking hours, running payroll, and setting up health insurance or retirement plans.
• Ensure compliance with safety standards and company policies.
• Answer staff questions about benefits and company policies.
• Highly organized with the ability to balance administrative duties alongside floor work and customer assistance.
• Monitoring employee performance and ensuring tasks are completed efficiently.
• Handling employee concerns and stepping in to help resolve HR-related issues or disciplinary matters.
• The capacity to analyze problems quickly and make informed, independent decisions when the upper management is unavailable.
• Managing financial resources through planning, accounting, and controlling costs.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.
• Actively recruit and promote the advancement of MJK Sales & Feed INC.
• Responsible for hiring and training all new staff.
• Responsible for scheduling of all the current staff in each department.
• Facilitate the reviewing process for all staff.
• Create and maintain personnel files.
• Maintains employment ads and is responsible for talent acquisition.
• Understand and adhere to federal and state employment and wage hour laws.
• Keep employee handbook up to date with laws and regulations.
• Keep employee training up to date.
***Education***
High School or GED equivalent.
***Experience***
3 years prior experience required
***Physical Demands***
Standing, walking, lifting (up to 25lbs) and climbing.
Previous experience preferred.