What are the responsibilities and job description for the AP & Employee Expense Specialist position at mixpanel?
About Mixpanel
Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence. Powering this is an industry-leading platform that combines product and web analytics, session replay, experimentation, feature flags, and metric trees. Mixpanel delivers insights that customers trust. Visit mixpanel.com to learn more.
About the Operational Finance Team
The Operational Finance team keeps the business running day-to-day across Accounting & AP, Billing, Collections, Payroll, and Deal Desk. This role sits within the Accounting & AP function, which is responsible for accurately recording all vendor-related transactions and keeping our vendors paid on time.
About the Role
As an AP & Employee Expense Specialist, you'll be the primary owner of Mixpanel's accounts payable and employee expense programs, operating across Zip (AP) and Navan (T&E). You bring accuracy, timeliness, and analytical instinct to what might look like transactional work — surfacing patterns, forming recommendations, and driving resolution without being asked.
Responsibilities
- Triage and manage the AP inbox in Zip daily; assess all flagged invoices within one week with documented rationale
- Own the weekly payment run, wallet funding analysis, and payment readiness reviews; flag persistent vendor patterns with a proposed fix
- Monitor and clear the Navan flagged transaction queue daily; maintain standardized response templates and upload weekly activity to NetSuite
- Prepare monthly T&E flag trend analysis with MoM data, root cause hypothesis, and a concrete recommendation
- Manage the physical card program using the three-strikes compliance framework; draft corrective action communications for manager review
- Prepare AP aging reports, Navan reconciliation, T&E accruals, and international reclassifications at month-end close
- Attend weekly Procurement/AP and monthly Cash/AP meetings with prepared agendas; follow through on action items proactively
- Own the ap@mixpanel.com, expensereports@mixpanel.com, #ap-help, and #travel-and-expense-at-mixpanel channels; respond within 48 hours
We're Looking for Someone Who Has
- 4 years of experience in AP, expense management, or a related finance operations role
- Working knowledge of domestic and international payment methods, currency structures, and common processing errors
- Experience with procure-to-pay and T&E platforms (Zip & Navan; NetSuite a strong plus)
- Strong analytical skills and proactive communication style — you bring issues with context and a recommendation
- Ability to manage a consistent weekly cadence independently and follow through without reminders
Bonus Points For
- Familiarity with GL coding, accruals, or month-end close processes
- Experience in a high-growth or SOX-adjacent environment
Benefits and Perks
- Comprehensive Medical, Vision, and Dental Care
- Mental Wellness Benefit
- Generous Vacation Policy & Additional Company Holidays
- Enhanced Parental Leave
- Volunteer Time Off
- Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
*please note that benefits and perks for contract positions will vary*
Culture Values
- Make Bold Bets: We choose courageous action over comfortable progress.
- Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
- One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
- Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
- Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.
- Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.
Why choose Mixpanel?
We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.