Senior Specialist, Import Compliance

Join the Mitsubishi Motors North America (MMNA) Team!  

About the Job:

The Senior Import Compliance Specialist plays a vital role in ensuring Mitsubishi Motors North America’s (MMNA) imported goods flow seamlessly and compliantly into the United States. This position safeguards the organization from trade-related risks while optimizing operational efficiency, supporting business continuity, and enabling our global growth strategy.

Role Summary:

In this role, you will serve as a regulatory expert and operational champion, overseeing import compliance activities across MMNA’s supply chain. You’ll manage participation in special trade programs, ensure accurate product classification, monitor evolving tariff regulations, and partner closely with internal teams and external agencies to maintain a high standard of compliance. Your work will directly contribute to protecting the business from fines, delays, and reputational impact, while unlocking cost savings and process improvements.

As a Senior Import Compliance Specialist, You Will:

• Ensure import compliance excellence by managing HTS product classification, documentation accuracy, and adherence to United States customs regulations.
• Monitor tariff changes and trade regulations (e.g., USMCA, Section 301/232) and provide timely guidance to internal stakeholders.
• Lead special trade program participation, including USMCA, FTAs, Duty Drawback, ISA, and CTPAT.
• Conduct compliance reviews and audits, investigate issues, implement corrective actions, and enhance internal controls.
• Analyze import data using ACE and other tools to identify cost savings, risk exposure, and process improvements.
• Collaborate cross-functionally and with government agencies/service providers to ensure alignment, performance, and operational efficiency.
• Maintain compliance procedures and provide training to internal teams and service partners.
• Support export compliance activities as needed.

Measuring Your Momentum:

First 90 Days – Getting Up To Speed

• Build a strong understanding of MMNA’s import processes and systems.
• Meet cross functional partners to understand interdependencies and communication flows.
• Recommend a process enhancement to reduce manual workload or improve compliance.
• Align personal goals with department objectives.

Year 1 Victory Lap:

• Demonstrate mastery of role-specific tasks with minimal oversight.
• Proactively resolve issues and drive operational excellence.
• Take on broader responsibilities and contribute to strategic initiatives.

Ready to Join The Team? You Should Have:

• 5 years of experience in import compliance, customs brokerage, or global trade operations.
• Strong knowledge of HTS classification, U.S. and Canadian customs regulations, and major trade programs (USMCA, FTA, Drawback, ISA, CTPAT).
• Skilled in compliance systems, EDI/ASN processes, and ACE portal reporting.
• Strong analytical, organizational, and investigative abilities.
• Excellent communication skills with the ability to influence cross-functional partners and external stakeholders.
• Experience working with customs brokers, freight forwarders, and government officials preferred.

Extra Horsepower (Profile Differentiators): 

• Advanced Excel expertise (pivot tables, formulas, automation).
• Experience in the automotive industry or high-volume import environment.
• Demonstrated contributions to program cost savings or compliance automation.
• Professional certifications (e.g., CCS, CES, CTCS).
• Bachelor’s degree in International Business, Supply Chain Management.

Why Join Us

• Help shape new workflows and elevate compliance across global operations.
• Your contributions are recognized and celebrated.
• Gain visibility, ownership, and room to grow in a high-impact role.

Pay Transparency: 

The base salary for this position ranges between $80,000 to $90,000. The base salary will be based on a number of factors including the role offered, the individual's job-related knowledge, skills, and qualifications. In addition to base salary, we are proud to offer a comprehensive and competitive benefits package for all eligible employees which also includes 401k with company match, Mitsubishi Lease Program, and a full range of medical, financial, and other perks and benefits.

Perks and Benefits:

• Family First: Enjoy comprehensive healthcare coverage, including medical, dental, and vision plans.
• Be a Proud Mitsubishi Ambassador: Take advantage of our Discounted Employee Lease Car program, covering insurance, maintenance, and registration fees, with no down payment or credit check required.
• Secure Your Future: Benefit from our 401(k) with Company match and annual contributions based on years of service.
• Fuel Your Growth: Access professional development opportunities, including training, tuition reimbursement, and employee resource groups.
• Take Time for Yourself: Enjoy up to 30 days of paid time off, including holidays, vacation, and other leave options.
• Hybrid Working Environment: Experience the perfect balance of remote and in-office work (~2 days remote, 3 days in-office) at our modern office, located in the vibrant Franklin, TN area.
• Thrive in an Open Environment: Experience our collaborative workspace where ideas flow freely.

The MMC Way:

Our values form the foundation of everything we do. At Mitsubishi Motors, we are committed to a set of core principles that guide our actions, decisions, and interactions. Our values reflect who we are as a company, how we collaborate, and the impact we aspire to make. These values are what we call the MMC Way:

• Think of Our Customers, Strengthen Trust
• Enrich Society
• Welcome All Facts, Share Difficult News First
• Conduct and Challenge Yourself Professionally
• Respect All, Work as a Broader Team

Diversity and How to Apply:

At MMNA, we embrace the strength that diverse perspectives and experiences bring to our team. Our application process is designed to champion inclusion and equity. We're on the lookout for the ideal fit for each role, valuing skills and experiences over traditional education or specific company backgrounds. Feel encouraged to apply, even if your profile doesn't precisely match the job description. We invite you to delve into a few thought-provoking questions in our application, offering you the opportunity to showcase your unique talents and insights right from the start.

Once you've submitted your application, expect to hear from us within 7 business days. We're committed to keeping you informed about the status of your application, ensuring transparency and open communication throughout the process. We understand that perfection is a journey, and if you ever have questions about your application or the process itself, don't hesitate to reach out to your recruiter. 

Mitsubishi Motors is proud to be an equal-opportunity employer, excited about collaborating with talented individuals of all identities. We do not discriminate based on identity, aligning with our commitment to fostering a diverse workplace. Our code of conduct serves as a guiding light for the company we aspire to be, celebrating our differences as the driving force behind a product that serves a global user base. 

We welcome applications from individuals with disabilities and is prepared to provide reasonable accommodations. If you require such accommodations for the job application or interview process, please email mmna-talent_acquisition@na.mitsubishi-motors.com.

We hope you will join us on this journey where your dedication aligns with our values, creating an environment that fosters growth, collaboration, and meaningful contributions.

Click here to learn more about what it's like at MMNA!