Field Service Tech III

Job Description

🔧 Field Service Technician III

MITER Brands

📍 Salt Lake City, UT

🕒 Monday–Friday | Start Time: 7:00 AM

💵 $31.00 – $37.00 per hour (Depending on Experience)

🌟 Why This Role Matters

As a Field Service Technician III, you’re not just fixing problems—you’re setting the standard. You’ll represent MITER Brands and our respected family of products, including Milgard, MI Windows & Doors, and PGT Innovations, delivering advanced, expert‑level service where it matters most: in the field.

This senior‑level role is designed for experienced professionals who enjoy complex problem‑solving, independent decision‑making, and mentoring others. Your expertise directly influences customer satisfaction, product performance, and the success of our field service operations.

🏆 Why Join MITER Brands?

MITER Brands is home to some of the most trusted names in the window and door industry. We serve builders, contractors, remodelers, and homeowners nationwide—backed by stability, innovation, and strong leadership.

What You’ll Enjoy Here

• Competitive top‑end pay 💰
• Trusted autonomy in the field ✅
• Opportunities to mentor and lead 📈
• Working on premium, industry‑leading products
• A company that values craftsmanship, accountability, and expertise
  
  

🛠️ What You’ll Do

• Diagnose and resolve complex and escalated window and door service issues
• Perform advanced inspections, repairs, retrofits, and adjustments with minimal guidance
• Serve as a senior field expert for high‑visibility customer situations
• Clearly communicate findings, solutions, and preventative recommendations
• Mentor and support Field Service Technicians I & II through coaching and ride‑alongs
• Collaborate with engineering, quality, manufacturing, and customer care teams
• Provide feedback on product performance and recurring field issues
• Maintain accurate service documentation and parts tracking
• Keep service vehicle, tools, and inventory field‑ready
• Uphold safety standards and best practices on every jobsite
• Recommend product upgrades and preventative maintenance when appropriate
• Stay current through ongoing training and advanced certifications
  
  

✅ What We’re Looking For

• High school diploma or equivalent (advanced technical training or certifications strongly preferred)
• 5 years of experience in window/door service, installation, or related trades
• Proven ability to troubleshoot and resolve complex technical issues independently
• Strong customer communication skills, including escalated situations
• Demonstrated experience mentoring or training junior technicians
• Familiarity with Milgard, MI Windows & Doors, or PGT product lines preferred
• Comfortable using digital service tools and mobile documentation systems
• Knowledge of building codes, installation standards, and construction best practices
• Ability to lift and maneuver up to 50 lbs, including ladders and tools
• Valid driver’s license with a clean driving record
  
  

🚀 Ready to Step Into a Senior Role?

If you’re an experienced Field Service professional who takes pride in craftsmanship, enjoys leading by example, and wants to be rewarded for your expertise—this is the opportunity you’ve been looking for.

👉 Apply today and build your future with MITER Brands.

What We Offer

Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.

• Three comprehensive Medical plan options
• Prescription
• Dental
• Vision
• Company Paid Life Insurance
• Voluntary Life Insurance
• Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Paid time off (PTO) and paid Holidays
• 401k retirement plan with company match
• Employee Assistance Program
• Teladoc
• Legal Insurance
• Identity Theft Protection
• Pet Insurance
• Team Member Discount Program
• Tuition Reimbursement
• Yearly Wellness Clinic
  
  

MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.