Sr. Salesforce Admin

Title: Sr. Salesforce Admin

Location: Charlotte, NC

Employment Type: Full-Time

Compensation

Pay Range: $95,000-$120,000 Per Year

Job Summary

• Join our team as a Senior Salesforce Administrator in a hybrid role based in Charlotte, NC.
• This full-time position involves enhancing and managing our Salesforce platform, focusing on user experience and scalable solutions.
• You'll work with a variety of technologies to support our business objectives and improve our systems.
  
  

Key Responsibilities

• Manage user and license setup, roles, profiles, and permissions.
• Implement configuration changes, such as workflows and dashboards.
• Oversee sandbox management and release processes.
• Gather requirements and design scalable solutions for improved user experience.
• Communicate platform changes and provide user training.
  
  

Qualifications

• At least five years of Salesforce Administration experience.
• Certified Salesforce Administrator and Advanced Administrator.
• Strong skills in relationship-building and stakeholder communication.
• Experience with change management and governance.
• Proficient in technical documentation and user training.
  
  

Core Technologies

• Sales Cloud | Service Cloud | Field Services | Marketing Cloud
  
  

Contact Information

Jessica Safarik, jessica.safarik@itmmi.com

Benefits

Learn more about our benefits offerings here https://www.mitchellmartin.com/careers/benefits-perks

Onboarding Expectations

Learn more about our Onboarding Process here https://youtu.be/rjV_NFYjyY4

EEO Statement

Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement