What are the responsibilities and job description for the Salesforce BA position at Mitchell Martin Inc.?
Title: Salesforce BA
Location: Charlotte, NC
Employment Type: Full-Time
Compensation
Pay Range: $60,000-$90,000 Per Year
Job Summary
Data Modeling | Integration | Reporting Tools | Technical Documentation
Contact Information
Chandni Arora, chandni.arora@itmmi.com
Benefits
Learn more about our benefits offerings here https://www.mitchellmartin.com/careers/benefits-perks
Onboarding Expectations
Learn more about our Onboarding Process here https://youtu.be/rjV_NFYjyY4
EEO Statement
Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement
Location: Charlotte, NC
Employment Type: Full-Time
Compensation
Pay Range: $60,000-$90,000 Per Year
Job Summary
- Join our team as a vital link between business stakeholders and technical teams, optimizing platforms to meet strategic goals.
- Based in the Charlotte, NC region, this full-time role involves gathering requirements, analyzing processes, and designing efficient solutions.
- You will work with various cloud technologies, focusing on user management and satisfaction.
- Ideal candidates are proactive and eager to grow in a support role, with a foundational understanding of cloud platform systems.
- Conduct workshops to elicit and document business requirements.
- Translate business needs into scalable solutions using declarative tools.
- Identify inefficiencies and propose alternative solutions to complex problems.
- Act as a liaison between stakeholders and project teams, managing expectations.
- Lead user acceptance testing and create training materials for user adoption.
- 3-5 years of experience in business analysis, with 2-3 years focusing on CRM implementations.
- Strong understanding of platform configuration, standard objects, and dashboards.
- Proficient in Agile/Scrum or Waterfall methodologies.
- Excellent communication skills, bridging technical and non-technical stakeholders.
- Preferred certifications in platform administration or business analysis.
Data Modeling | Integration | Reporting Tools | Technical Documentation
Contact Information
Chandni Arora, chandni.arora@itmmi.com
Benefits
Learn more about our benefits offerings here https://www.mitchellmartin.com/careers/benefits-perks
Onboarding Expectations
Learn more about our Onboarding Process here https://youtu.be/rjV_NFYjyY4
EEO Statement
Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement
Salary : $60,000 - $90,000