Legal Administrative Assistant - Front Office

Mitchell & Associates, APLC is seeking a full-time Legal Administrative Assistant to manage the Front Desk and serve as the primary point of contact for clients, callers, visitors, and incoming communications at our New Orleans law office.

This is more than a traditional receptionist position. The Front Desk is responsible for keeping the front of the office organized and responsive while handling important administrative functions involving client communications, court filings, outgoing correspondence, and office operations.

We are looking for someone who takes ownership of their responsibilities. If a client sends a question you cannot answer, you find the person who can provide the answer and make sure the client receives it. If a case-related package arrives while the person who normally handles it is out, you make sure it gets handled. If office supplies are running low, you address it before we run out. The right person will be organized, responsive, professional, dependable, and willing to ask questions when necessary rather than allowing something to sit unresolved.

$22 - $25 hourly

• Answer, screen, and route incoming telephone calls and take accurate messages.

• Greet clients and other visitors, manage client check pickups and document-signing visits, and maintain the reception and conference areas.

• Monitor incoming client text messages, respond to routine inquiries, and obtain responses from the appropriate attorney or staff member when necessary.

• Process completed court pleadings for filing, including identifying the appropriate court and filing requirements, confirming filing fees, preparing cover letters, and assembling filing materials.

• Process outgoing mail and faxes, maintain transmission documentation, and track client-related postage and copying expenses.

• Receive and appropriately route incoming mail, packages, client documents, and hand-delivered materials, recognizing matters requiring prompt attention.

• Manage office-supply inventory and ordering and maintain the firm's client birthday-card program.

• Bachelor’s degree or higher required.

• Minimum of one year of prior law-office experience required.

• Strong professional verbal and written communication skills.

• Excellent organizational skills and attention to detail.

• Ability to manage multiple responsibilities and frequent interruptions while following tasks through to completion.

• Strong computer skills and ability to quickly learn new software and office systems.

• Reliable attendance, punctuality, and professional appearance and demeanor.

Mitchell & Associates, APLC is a New Orleans law firm representing individuals in workers' compensation, personal injury, and complex litigation matters.
We began our careers representing employers and insurance companies before deciding to represent individuals who might otherwise be overwhelmed by the legal system.

We are a small, established firm owned by two attorneys who have been married for nearly twenty years. We work hard, expect a high level of professionalism and accountability, and believe those expectations should be balanced with a workplace where people are treated well and have a life outside the office.