Front Desk Receptionist and Social Media Manager

Job Summary: Front Desk Administrator and Social Media Manager is responsible for clerical and reception duties associated with members of the association and the public and will handle incoming calls. This person must display excellent customer service and communication skills, both internally and externally, in a fast-paced environment. Manages social media platforms (FB, IG) for the Association, to include strategy and reels. Assists in presentation construction so ability in Canva preferred. The ideal candidate is highly organized, dedicated to customer service and a strong team player.

SPECIFIC DUTIES AND RESPONSIBILITIES:

Note: This document is intended to describe the general nature and level of work performed. It is not intended to serve as an exhaustive list of all duties, skills, and responsibilities of personnel so classified.

· Answer phone calls in a professional and courteous manner.

· Respond to questions and concerns and direct them to appropriate department.

· Communicate effectively with Association members, staff, the public, and vendors.

· Plan, prioritize and produce social media posts. Experience with Meta Business Suite preferred.

· Manage some financial aspects to include processing expense reimbursements

· Operate office equipment including fax, photo copier, computer, printer, postage meter, 10-key, etc. Familiarity with Canva, Microsoft Office.

· Assist members with lockbox needs.

· Foster positive office culture, including teamwork and collaboration with co-workers.

· Assist with general office administrative duties.

Pay: $18.00 - $21.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Education:

• Associate (Preferred)

Experience:

• Customer service: 3 years (Required)

Ability to Relocate:

• Missoula, MT 59801: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $21