What are the responsibilities and job description for the AM Server position at MISSOULA DOUBLETREE?
As a AM Server, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Server will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:
Manage guest queries in a friendly, timely, and efficient manner
- Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
- Ensure knowledge of menu and all products
- Ensure mise-en-place is well stocked at all floor stations
- Follow correct reporting procedures if faced with issues
- Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner
- Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
- Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?
A Server is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
What we offer
- Competitive salary and incentives
- Free meal per shift and other food discounts
- Averill and Hilton Hotels travel discount program
- Employee and guest focused environment
Experience
Must be 18 years old and have 1 years fine dining experience preferred. Must be available Saturday, Sunday and some Holidays