CSR/Backup Teller (Columbia)

• CSR responsibilities include**:
  
  

Interviewing individuals desiring to open bank accounts, or savings account, or an IRA and enter the required information into a computer

Processing check orders

Issue Official Checks

Place holds on checks

Order Debit / ATM Cards with FiServ

Safety Deposit Box Attendant

Scan paper records for research, auditing and reference purposes

Process daily Closed Accounts Report

Teller (backup) Responsibilities Include

Cashes checks, accepts deposits and loan payments, processes withdrawals including cash and checks, and cashes savings bonds. All transactions require that the teller verify the date, accuracy of amounts, bank name, and identification of person to receive or make payment, legality of document and funds availability

Prior to starting their shift, receives and counts an amount of working cash for their drawer. Cash is used for payments during the day, and is responsible for its safe and accurate handling

Night deposits are processed in the morning

Before leaving, tellers reconcile cash on hand

Over the course of the day, tellers replenish cash drawers and corroborate deposits and payments to a teller computer program - Vertex

Mail loan payoffs, payments and deposits

Sell mutilated money to Head Teller (every two weeks)

Sell and process money orders, travelers checks and official checks

Place holds on checks