Donor Service Manager - Faith-Based Nonprofit

Missionwell is proud to partner with Walk Thru the Bible in the search for a Donor Services Manager and Accounting Support. This individual will play a key role in supporting both donor relationships and financial operations, ensuring accuracy, integrity, and excellence in service. This position offers a unique opportunity to support both donor engagement and financial operations within a mission-driven organization. Walk Thru the Bible is a globally recognized ministry dedicated to helping people engage with Scripture in a meaningful and transformative way, offering a purpose-driven environment where your work directly supports a greater mission. 

NOTE: THIS POSITION IS LOCATED IN THE ATLANTA, GA AREA

Location: Peachtree Corners, GA (Hybrid Remote Eligible) 

Reports to: VP for Development and Accounting Supervisor

Status: Full-Time

Salary: $55,000 - $65,000 DOE

Primary Responsibilities

Donor Stewardship

• Gift Administration -Entry, accounting, receipting, tax statements, reporting and maange the distribution of all thank-you letters and tax receipts within 48-hours of receipt;
• Relationship administration - Data collection, proper notes, wealth screening, info tracking, reporting and respond to donor inquiries regarding gift history, payment updates, and instructions for non-cash contributions
• Assist leadership and development officers with using the database for enhanced relational management
• Utilize research tools to identify and cultivate high-capacity donors

Communications Management

• Plan and manage various mailings and appeals, providing segmentations and project management
• Prepare, print, and mail personalized letters and packages for events and appeals to portfolio donors
• Assist with digital messaging and donor email communications
• Create and maintain reports for outcome assessments and informed planning
• Assist with planning and strategizing new and regular donor communications

Office Integration

• Coordinate and reconcile donations with accounting, providing reports also for auditors and leadership
• Share and receive information with other departments on blended projects
• Maintain supplies and materials regularly used for development activities
• Collect and direct gift information from various portals including mail, website, NCF, and other receiving accounts 
• Enter all vendor invoices and employee expense reimbursements into the general ledger and pay weekly
• Enter payments to global partners into the general ledger and pay via money wires monthly
• Monitor bank accounts and transfer funds as needed
• Reclassification journal entries as needed
• Log checks and process them via remote deposit scanner
• Enter receipts into the general ledger weekly

Assist with annual audit and Form 990 data collection

Other duties assigned by VP for Development and Financial Supervisor

Limited overnight travel: Staff outings, conferences, etc.

  Qualifications 

• Education: Bachelor’s degree in Accounting, Finance, or Business Administration preferred (equivalent non-profit experience considered)
• Experience: 2 years in a relational database environment (Salesforce)
• Microsoft Office proficiency
• Knowledge of or ability to quickly learn MIP accounting software

Professional Attributes

• Meticulous Accuracy: A passion for precision in data and financial reconciliation
• Discretion: Proven ability to handle sensitive financial and personal information with absolute confidentiality
• Service & Team Mindset: A team player who views administrative excellence as a form of ministry

Spiritual Alignment

• Personal Faith: A personal commitment to Jesus Christ and a lifestyle reflecting biblical values
• Statement of Faith: Full agreement with Walk Thru the Bible’s Statement of Faith
• Church Involvement: Active involvement in a local church community

Working Conditions

• Physical: Ability to sit or stand for extended periods and operate standard office tools (computers, scanners, etc.)
• Dexterity: High level of optical and manual dexterity for data entry and screen navigation
• Lifting: Ability to occasionally lift objects up to 20 pounds