What are the responsibilities and job description for the Service Now Developer position at MissionHires?
Why This Role Matters
MissionHires is partnering with a growing technology services firm to hire a ServiceNow Developer with deep CMDB expertise. This hybrid role is based in Chandler, AZ (Greater Phoenix) with occasional in-person client meetings. You will build and optimize CMDB capabilities, implement Discovery and Service Mapping, and drive integrations across ITSM/ITOM/ITAM/SAM to enhance asset visibility and IT operations.
How You'll Contribute
MissionHires is the AI hiring partner of top talent teams. Our platform helps recruiters, agencies, and top companies source, engage with, and evaluate top talent 10 times faster than job boards.
To bridge the gap between companies and passionate talent.
MissionHires is partnering with a growing technology services firm to hire a ServiceNow Developer with deep CMDB expertise. This hybrid role is based in Chandler, AZ (Greater Phoenix) with occasional in-person client meetings. You will build and optimize CMDB capabilities, implement Discovery and Service Mapping, and drive integrations across ITSM/ITOM/ITAM/SAM to enhance asset visibility and IT operations.
How You'll Contribute
- Design, develop, and configure CMDB-related functionality within ServiceNow
- Implement and tune ServiceNow Discovery and Service Mapping for accurate CI data
- Build and maintain integrations using REST, SOAP, and JDBC
- Create and manage identification and reconciliation rules, CI relationship models, and MID Server configurations
- Collaborate across ITSM, ITOM, ITAM, and/or SAM to ensure data consistency and integration
- Troubleshoot CMDB, Discovery, and integration issues end-to-end
- Support platform upgrades and participate in agile ceremonies (sprint planning, retrospectives)
- Produce technical documentation, solution designs, and best practices
- 3 years of hands-on experience as a ServiceNow Developer or Engineer
- Deep knowledge of CMDB architecture, Discovery patterns, and CI relationships
- Proficiency with JavaScript, Glide APIs, and Flow Designer
- Experience with at least one ServiceNow module: ITSM, ITOM, ITAM, or SAM
- Strong understanding of integration protocols (REST, SOAP, JDBC)
- Ability to create technical documentation and solution designs
- Based in or able to work hybrid in Chandler, AZ (Greater Phoenix) with occasional client on-sites
- Fast-paced environment with access to enterprise-level projects.
- Work alongside experienced architects and cross-functional teams.
- Opportunity for professional growth in a ServiceNow-focused role.
- Collaborative, forward-thinking culture.
- Full benefits including medical, dental, vision, life insurance, retirement, equity options, paid time off, and flexible work arrangements.
MissionHires is the AI hiring partner of top talent teams. Our platform helps recruiters, agencies, and top companies source, engage with, and evaluate top talent 10 times faster than job boards.
To bridge the gap between companies and passionate talent.